Management MCQ Operations Management T / F - According to the service profit chain, employees are more likely to be satisfied when management works to improve internal service quality.

T / F - According to the service profit chain, employees are more likely to be satisfied when management works to improve internal service quality.

Operations Management

T / F - According to the service profit chain, employees are more likely to be satisfied when management works to improve internal service quality.

Answer: True

Management MCQ

T / F - According to the service profit chain, employees are more likely to be satisfied when management works to improve internal service quality.

T / F - According to the service profit chain, employees are more likely to be satisfied when management works to improve internal service quality.

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