Which of the followings is not the advantages of environmental standard?

A) Documentation advantages.

B) Systematic approach to pollution prevention.

C) Reduce the multiple audit.

D) Positive public image.p

Answer: A

ISO 14000 is about

A) Minimum standard in Japan.

B) Managing environment.

C) Emphasize on leadership and customer requirements.

D) Standards in Europe.

Answer: B

Empowerment is very important element in improving the quality. what a firm should do next?

A) To determine what is important.

B) Develop the Total Quality Management.

C) To win orders from customer.

D) To determine what is to be accomplished.

Answer: C

Which of the followings is not the risk for Supply Chain?

A) Vendor quality

B) Too reliances.

C) Many suppliers

D) Political risks

Answer: C

Which of the following did not indicates the implications of quality?

A) Improve competitiveness.

B) Pricing of a product.

C) Customer perception new products.

D) Liability of a product.

Answer: B

One of the supply chain strategy is _______. It combines of purchasing from few suppliers and vertical integration.

A) Taguchi

B) Six sigma

C) Keiretsu

D) Kanban

Answer: C

______ and economic forecasting are specialized techniques that may fall outside the role of the operations manager.

A) Demand Forecasting

B) Supply Forecasting

C) Technological forecasting

D) Capacity Forecasting

Answer: C

Kagen is a fresh graduate form local university. He is so eager to start his own business. Before implementing the operations, what is the second step Kagen should do?

A) Develop mission statement

B) Developed strategy

C) Recruits the best stuff

D) Decides on location

Answer: B

Kagen is a fresh graduate form local university. He is so eager to start his own business. Before implementing the operations, what is the first step Kagen should do?

A) Develop mission statement

B) Developed strategy

C) Recruits the best stuff

D) Decides on location

Answer: A

____ is the significant to achieving competitive advantages.

A) Core Competencies

B) Differentiation

C) Mission and strategy

D) Key Success Factor

Answer: D

Operational strategy answer the question of how? What is how?

A) How to accomplished mission?

B) How to develop a strategy

C) How to track the how well the organization is doing

D) How to set a mission

Answer: A

According to Jay Heizer and Barry Render, tariff is another reason to go global.

A) Agree.

B) Disagree.

C) Debatable.

D) Depends.

Answer: A

In operations perspective, why should a company go International?

A) To increase reputation and public image.

B) To increase market share

C) To learn and improve the implementation.

D) Support strategy.

Answer: C

There 2 things that a firm must do before they can implement the operation. The second step is _______.

A) Developed mission statement

B) Think of strategy

C) Decides the location

D) Recruits the best staff

Answer: B

Strategy ________?

A) Directs the institution of what they should be.

B) Is about implementation.

C) Is about research and development.

D) Directs the management on how to achieve goals.

Answer: D

A good manager performs the basic function of the management process. Which is NOT TRUE about management function?

A) Operating

B) Organising

C) Planning

D) Controlling

Answer: A

'The creation of goods and services' refers to __________.

A) Production

B) Productivity

C) Operation

D) Supply Chain

Answer: A

Which of the department tracks the economic functions in an organisation?

A) Finance Department

B) Sales Department

C) Economic Unit Plan

D) Human Resource Department

Answer: A

There are 3 main functioning areas in any business. One of them is _______ ?

A) Branding

B) Designing

C) Construction

D) Planning

Answer: A

Which of the followings best describe service?

A) We can always order to get services.

B) Import and export of services are normal jobs for Operations Managers.

C) There are doubts about the quality in services.

D) In services, people do not communicate.

Answer: C