Management MCQ: Project Human & Quality Management

Project Human & Quality Management

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What areas should be considered to be included in a Process Improvement Plan?

A. Targets for improved performance
B. WBS and WBS dictionary
C. Coding convention
D. Procurement procedure"

Answer: A

What is the tool and technique involved in choosing part of population for inspection?

A. Benchmarking
B. Cost-Benefit Analysis
C. Statistical Sampling
D. Design of Experiments"

Answer: C

"What is the common point between Histogram and Pareto chart?"

A. It considers the influence of time
B. It is a special form of bar chart
C. It describes the central tendency
D. None of the answer"

Answer: B

Which of the following is an example of checksheets?

A. Severity of defects
B. Frequency of defects
C. Priority of defects
D. Category of defects"

Answer: B

What are Checksheets also known as?

A. Ask sheets
B. Question sheets
C. Tally sheets
D. Spreadsheets"

Answer: C

When is a process considered out of control?

A. A data point exceeds a control limit
B. Seven consecutive plot points are above the mean
C. Seven consecutive plot points are below the mean
D. All of the answers"

Answer: D

You are using a control chart to analyze defects, when something on the chart causes you to realize that you have a serious quality problem. What is the MOST likely reason for this?

A. The rule of seven
B. Plan-Do-Check-Act
C. Upper control limits
D. Lower control limits"

Answer: A

Which of the following are referred to as process maps?

A. Control charts
B. Flowcharts
C. Histograms
D. Scatter diagrams"

Answer: B

What is WRONG with Quality audit?

A. It may be scheduled or random
B. It may be conducted by external auditors
C. It may be conducted by internal auditors
D. It should be conducted by the project team itself"

Answer: D

Quality Audit is a structured, independent process to .

A. Determine process compliance
B. Detect the problems caused by project team
C. Identify the root causes of problem
D. Determine the acceptability of the work product"

Answer: A

Which of the following is NOT the cost of conformance?

A. Testing
B. Inspection
C. Training
D. Warranty work"

Answer: D

"Which of these is NOT a tool & technique of Perform Quality Assurance?"

A. Quality audits
B. Inspection
C. Process analysis
D. Matrix diagrams"

Answer: B

What is the purpose of Quality Audits?

A. Identifying the best practices
B. Identifying the nonconformity
C. Supporting improvement in process implementation
D. All of the answers"

Answer: D

The manager asks you to compare the cost of quality to the expected benefit. Which of the following tools should you use?

A. Cost Benefit Analysis
B. Sunk Cost Analysis
C. Design of Experiments
D. Opportunity Cost Analysis"

Answer: A

You're working with an audit team to check that your company's projects all meet the same quality standards. What process is being performed?

A. Perform Quality Control
B. Perform Quality Assurance
C. Perform Quality Management
D. Perform Quality Plan"

Answer: B

What is TRUE about Inspection?

A. Keeping errors out of the process
B. Keeping errors out of the hands of the customer
C. Keeping errors out of the targeted goal
D. Keeping errors out of the product"

Answer: B

Which of the following is NOT used to find the root causes of a problem?

A. Cause-and-effect diagrams
B. Ishikawa diagrams
C. Histograms
D. Fishbone diagrams"

Answer: C

A project manager is creating a component- specific tool to verify that a set of required steps have been performed. What is the tool called?

A. Checklist
B. Checksheet
C. Check Items
D. Tall sheet"

Answer: A

Which of the following is an example of cost of quality?

A. Inspecting your product to be sure that it meets requirements.
B. Reviewing documents used to produce your product to be sure that they do not have defects.
C. Training your team on techniques that will help them avoid defects.
D. All of the answers"

Answer: D

What are the common tools and techniques that are used for both Plan Quality Management and Control Quality?

A. Inspections
B. Benchmarking
C. Cost-Benefit Analysis
D. Seven Basic Quality Tools"

Answer: D