Why is it better for firms to keep their vision statements customer-oriented rather than product-oriented?
A. Customer-oriented visions tend to have a more short-range view of changing environments.
B. Customer-oriented visions tend to have a more myopic view of changing environments.
C. Customer-oriented visions tend to be more flexible when adapting to changing environments.
D.Customer-oriented visions tend to be more stable when dealing with changing environments.
Answer: Customer-oriented visions tend to be more flexible when adapting to changing environments.