With its focus on value-creating activities, the value chain:

With its focus on value-creating activities, the value chain: 



A. is an ideal tool for examining how a company delivers on its customer value proposition.

B. preserves cost structure advantages.

C. provides identification of customer differentiation shortfalls.

D. is a recognized method for classifying the relevant support activities that are relevant to operations tasks.

E. is crucial in understanding cost disadvantages and economies of scale and scope shortfalls.


Answer: is an ideal tool for examining how a company delivers on its customer value proposition.


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