Leticia supervises a group of customer service representatives. Leticia is respected and well liked by her staff, and she has worked hard to make sure all of them known how to do the job very well. She is responsible for all staffing and reward decisions in her department. In the contingency model, Leticia has
A. low task structure.
B. high situational control.
C. low leader-member relations.
D. low position power.
E. high expert power.
Answer: B