Because of the negative connotation of "defect" and its potential implication in liability suits, the term _____ has become widely accepted.
a. nonconformity
b. problem
c. error
d. complication
Answer: a. nonconformity
Management Chapter | Multiple Choice | Questions and Answers | Test Bank
a. nonconformity
b. problem
c. error
d. complication
Answer: a. nonconformity