Companies that recognize the importance of reliable and appropriate data and information practice all of the following activities EXCEPT:
a. development of a comprehensive set of performance indicators.
b. continuous refining of information sources and their uses.
c. ensuring that hardware and software systems are user-friendly.
d. collecting and analyzing data by quality control departments perform the collection and analysis of data.
Answer: d. collecting and analyzing data by quality control departments perform the collection and analysis of data.