When considering effective service designing, a fast food restaurant would be considered _____ in customer contact and ______ in customization.

When considering effective service designing, a fast food restaurant would be considered _____ in customer contact and ______ in customization.

When considering effective service designing, a fast food restaurant would be considered _____ in customer contact and ______ in customization.



a. low, high

b. high, high

c. high, low

d. low, low



Answer: High, Low


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