It has been seven quarters since any employee has received a bonus at R & G Mills, so now the possibility of getting one does not seem to be motivating the workers any longer. In this case, management has inadvertently applied

It has been seven quarters since any employee has received a bonus at R & G Mills, so now the possibility of getting one does not seem to be motivating the workers any longer. In this case, management has inadvertently applied 



A. expectancy.
B. negative reinforcement.
C. extinction.
D. intrinsic motivation.
E. punishment.


Answer: C. extinction.


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Management Chapter 12

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