Building high-morale organizations and building communication networks that include employees are both elements of:
A) ISO 9000 certification.
B) Six Sigma certification.
C) employee empowerment.
D) Taguchi methods.
E) the tools of TQM.
Answer: C
Building high-morale organizations and building communication networks that include employees are both elements of:
A) ISO 9000 certification.
B) Six Sigma certification.
C) employee empowerment.
D) Taguchi methods.
E) the tools of TQM.
Answer: C