Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a:
A) Pareto chart.
B) flowchart.
C) check sheet.
D) Taguchi map.
E) poka-yoke.
Answer: B
Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a:
A) Pareto chart.
B) flowchart.
C) check sheet.
D) Taguchi map.
E) poka-yoke.
Answer: B