One difference between CPM and EFE is that

One difference between CPM and EFE is that A) CPM includes both internal and external issues. B) the weights and total weighted scores have different...

What is the range for a firm's total weighted score in an External Factor Evaluation Matrix?

What is the range for a firm's total weighted score in an External Factor Evaluation Matrix? A) 0 to 5 B) 0 to 4 C) 1 to 5 D) 1 to 4 E) 0 to 10 Answer: D)...

What is the first step in designing an EFE Matrix?

What is the first step in designing an EFE Matrix? A) Identifying key external factors in the industry B) Summing the weighted score for each competitor C)...

A total weighted score of ________ in an EFE Matrix indicates that the firm's strategies are NOT capitalizing on opportunities or avoiding external threats.

A total weighted score of ________ in an EFE Matrix indicates that the firm's strategies are NOT capitalizing on opportunities or avoiding external...

Standard and Poor's Industry Surveys include all of the following sections EXCEPT

Standard and Poor's Industry Surveys include all of the following sections EXCEPT A) Historic Environment. B) Industry Trends. C) How to Analyze a...

Which of the following is NOT a published source of external strategic information?

Which of the following is NOT a published source of external strategic information? A) periodicals B) television programs C) journals D) reports E)...

Unpublished sources of external strategic information include all of the following EXCEPT

Unpublished sources of external strategic information include all of the following EXCEPT A) abstracts. B) customer surveys. C) market research. D)...

Without assumptions, planning would be

Without assumptions, planning would be A) impossible. B) easier. C) difficult. D) inexpensive. E) intuitive. Answer: A) impossible...

What are educated assumptions about future trends and events called?

What are educated assumptions about future trends and events called? A) Wild guesses B) Forecasts C) Facts D) Statistics E) Premonitions Answer: B)...

A company website ________ information about a firm.

A company website ________ information about a firm. A) is a good place to start to find B) is not a reliable source of C) is only acceptable as a...

What level of bargaining power do consumers have when the products being purchased are standard or undifferentiated?

What level of bargaining power do consumers have when the products being purchased are standard or undifferentiated? A) Marginal B) Low C) High D)...

If suppliers are unreliable or too costly, which of these strategies may be appropriate?

If suppliers are unreliable or too costly, which of these strategies may be appropriate? A) Horizontal integration B) Backward integration C) Market...

Whenever new firms can easily enter a particular industry, the intensity of competitiveness among firms tends to

Whenever new firms can easily enter a particular industry, the intensity of competitiveness among firms tends to A) stay the same. B) increase. C)...

According to Porter, what is usually the most powerful of the five competitive forces?

According to Porter, what is usually the most powerful of the five competitive forces? A) Potential development of substitute products B) Bargaining...

What is NOT one of Michael Porter's five competitive forces?

What is NOT one of Michael Porter's five competitive forces? A) New entrants B) Rivalry among existing firms C) Bargaining power of unions D) Bargaining...

Intensity of competition ________ in lower-return industries.

Intensity of competition ________ in lower-return industries. A) is lowest B) is nonexistent C) is highest D) is not important E) fluctuates Answer: C)...

Market commonality can be defined as

Market commonality can be defined as A) the number and significance of markets that a firm competes in with rivals. B) the number and significance...

The responsibilities of a director of competitive analysis include all of the following EXCEPT

The responsibilities of a director of competitive analysis include all of the following EXCEPT A) researching special issues. B) disseminating information...

Which statement about business intelligence is accurate?

Which statement about business intelligence is accurate? A) Intelligence gathering is an unethical business practice. B) Running an intelligence program...

________ is NOT a basic mission of a competitive intelligence program.

________ is NOT a basic mission of a competitive intelligence program. A) Providing a general understanding of an industry B) Providing a general...

A systematic and ethical process for gathering and analyzing information about the competition's activities and general trends to further a business' own goals is called

A systematic and ethical process for gathering and analyzing information about the competition's activities and general trends to further a business'...

Which of the following is NOT a characteristic that describes the most competitive companies in America?

Which of the following is NOT a characteristic that describes the most competitive companies in America? A) Divestiture is essential to growth. B)...

Competition in virtually all industries is

Competition in virtually all industries is A) nonexistent. B) intense. C) never cutthroat. D) easily avoidable. E) insignificant. Answer: B)...

Collecting and evaluating information on competitors is essential for successful

Collecting and evaluating information on competitors is essential for successful A) internal analysis. B) strategy evaluation. C) strategy formulation. D)...

Which of the following sectors of the economy would be most impacted by technological developments?

Which of the following sectors of the economy would be most impacted by technological developments? A) Forestry B) Aeronautics C) Textiles D) Metals E)...

Not all sectors of the economy are equally affected by technological developments; the ________ industry is much more volatile than the ________ industry.

Not all sectors of the economy are equally affected by technological developments; the ________ industry is much more volatile than the ________ industry. A)...

All of the following are political, governmental, and legal variables that can represent key opportunities or threats to organizations EXCEPT

All of the following are political, governmental, and legal variables that can represent key opportunities or threats to organizations EXCEPT A) special...

Which of the following has largely refrained from protectionist measures?

Which of the following has largely refrained from protectionist measures? A) the EU B) the U.S.A. C) India D) Russia E) All of the above Answer: B)...

________ perhaps has instituted the most protectionist measures in recent months by raising tariffs on most imports and subsidizing its own exports.

________ perhaps has instituted the most protectionist measures in recent months by raising tariffs on most imports and subsidizing its own exports. A)...

Many economists say the current rash of trade constraints will make it ________ for global economic growth.

Many economists say the current rash of trade constraints will make it ________ for global economic growth. A) easier B) impossible C) harder D) more...

Changes in which of the following can significantly affect firms?

Changes in which of the following can significantly affect firms? A) Patent laws B) Antitrust legislation C) Tax rates D) Lobbying activities E) All...

When an industry relies heavily on government contracts, which forecasts can be the most important part of an external audit?

When an industry relies heavily on government contracts, which forecasts can be the most important part of an external audit? A) Economic B) Political C)...

According to the U.S. Bureau of Labor Statistics, which of the following is TRUE?

According to the U.S. Bureau of Labor Statistics, which of the following is TRUE? A) The percent of wage and salary workers who were members of a...

The historical trend of people moving from ________ has dramatically slowed.

The historical trend of people moving from ________ has dramatically slowed. A) the Northeast to the Sunbelt B) the West to the Midwest C) the Northeast...

Who are the world's longest-living people?

Who are the world's longest-living people? A) Americans B) Mexicans C) Indians D) Filipinos E) Japanese Answer: E) Japanes...

Hawaii, California, and ________ already have no majority race or ethnic group.

Hawaii, California, and ________ already have no majority race or ethnic group. A) New York B) New Jersey C) New Hampshire D) New Mexico E) all of...

The world population is expected to grow to an estimated ________ billion in 2054.

The world population is expected to grow to an estimated ________ billion in 2054. A) 6 B) 7 C) 8 D) 9 E) 10 Answer: D) ...

The United States' population is

The United States' population is A) getting younger and less white. B) getting younger and more white. C) getting older and less white. D) getting...

It is predicted that the United States will have how many racial or ethnic majorities by the year 2075?

It is predicted that the United States will have how many racial or ethnic majorities by the year 2075? A) None B) One C) Two D) Three E) Five Answer: A)...

In general, what happens to American goods in overseas markets when there is a strong dollar?

In general, what happens to American goods in overseas markets when there is a strong dollar? A) They are less expensive. B) They are more attractive. C)...

What effect do trends in the dollar's value have on companies in different industries and in different locations?

What effect do trends in the dollar's value have on companies in different industries and in different locations? A) Significant and equal B) Marginal...

The lingering high underemployment rate in the U.S. is an example of a(n) ________ force affecting business.

The lingering high underemployment rate in the U.S. is an example of a(n) ________ force affecting business. A) social B) economic C) cultural D)...

What happens when interest rates rise?

What happens when interest rates rise? A) Discretionary income increases. B) The demand for discretionary goods increases. C) Discretionary income...

According to I/O theorists, which of the following contributes LEAST to firm's performance?

According to I/O theorists, which of the following contributes LEAST to firm's performance? A) Economies of scale B) Barriers to market entry C) Product...

The I/O approach to competitive advantage advocates that external factors are ________ internal factors in a firm achieving competitive advantage.

The I/O approach to competitive advantage advocates that external factors are ________ internal factors in a firm achieving competitive advantage. A)...

Freund emphasizes that key external factors should be all of these EXCEPT

Freund emphasizes that key external factors should be all of these EXCEPT A) important to achieving long-term and annual objectives. B) measurable. C)...

To perform an external audit, a company first must

To perform an external audit, a company first must A) get an approval from the Securities and Exchange Commission. B) perform an internal audit. C)...

The process of performing an external audit needs to include

The process of performing an external audit needs to include A) only top level managers, as it is a planning function. B) as many managers and employees...

Identifying and evaluating key social, political, economic, technological and competitive trends and events comprise

Identifying and evaluating key social, political, economic, technological and competitive trends and events comprise A) developing an effective mission...

________ is NOT part of an external audit.

________ is NOT part of an external audit. A) Analyzing competitors B) Analyzing financial ratios C) Analyzing available technologies D) Studying...

The critical success factors in a Competitive Profile Matrix and EFE Matrix include both internal and external issues.

The critical success factors in a Competitive Profile Matrix and EFE Matrix include both internal and external issues. Answer: Fals...

The weights and total weighted scores in both a Competitive Profile Matrix and an EFE Matrix have the same meaning.

The weights and total weighted scores in both a Competitive Profile Matrix and an EFE Matrix have the same meaning. Answer: Tru...

A Competitive Profile Matrix allows strategists to summarize and evaluate economic, social, cultural, demographic, environmental, political, governmental, legal, technological, and competitive information.

A Competitive Profile Matrix allows strategists to summarize and evaluate economic, social, cultural, demographic, environmental, political, governmental,...

Regardless of the number of key opportunities and threats included in an External Factor Evaluation Matrix, the highest possible total weighted score for an organization is 4.0, and the lowest possible total weighted score is 0.0.

Regardless of the number of key opportunities and threats included in an External Factor Evaluation Matrix, the highest possible total weighted score...

Regardless of the number of key opportunities and threats included in an External Factor Evaluation Matrix, the highest possible total weighted score for an organization is 4.0, and the lowest possible total weighted score is 0.0.

Regardless of the number of key opportunities and threats included in an External Factor Evaluation Matrix, the highest possible total weighted score...

In an EFE Matrix, opportunities often receive higher weights than threats, but threats too can receive high weights if they are especially severe or threatening.

In an EFE Matrix, opportunities often receive higher weights than threats, but threats too can receive high weights if they are especially severe or...

A total weighted score of 1.0 for an EFE Matrix indicates that the firm is responding in an outstanding way to existing opportunities and threats in its industry.

A total weighted score of 1.0 for an EFE Matrix indicates that the firm is responding in an outstanding way to existing opportunities and threats in...

Wild guesses should never be part of the planning process.

Wild guesses should never be part of the planning process. Answer: Tru...

Organizations never develop their own projections.

Organizations never develop their own projections. Answer: Fals...

While forecasts might not be perfect, they are never wildly inaccurate.

While forecasts might not be perfect, they are never wildly inaccurate. Answer: Fals...

Without reasonable assumptions, the strategy-formulation process could not proceed effectively.

Without reasonable assumptions, the strategy-formulation process could not proceed effectively. Answer: Tru...

Assumptions have no place in planning.

Assumptions have no place in planning. Answer: Fals...

Linear regression is based on the assumption that the future will be different from the past.

Linear regression is based on the assumption that the future will be different from the past. Answer: Fals...

Quantitative forecasts become less accurate as historical relationships become less stable.

Quantitative forecasts become less accurate as historical relationships become less stable. Answer: Tru...

Qualitative forecasts are most appropriate when historical data are available and when the relationships among key variables are expected to remain the same in the future.

Qualitative forecasts are most appropriate when historical data are available and when the relationships among key variables are expected to remain...

Forecasts are educated assumptions about future trends and events.

Forecasts are educated assumptions about future trends and events. Answer: Tru...

The bargaining power of consumers can be the most important force impacting competitive advantage.

The bargaining power of consumers can be the most important force impacting competitive advantage. Answer: Tru...

A forward integration strategy is used by firms to gain control or ownership of suppliers.

A forward integration strategy is used by firms to gain control or ownership of suppliers. Answer: Fals...

Laser eye surgery would be considered a substitute product for eyeglasses and contact lenses.

Laser eye surgery would be considered a substitute product for eyeglasses and contact lenses. Answer: Tru...

Significant barriers to entry are not always sufficient to keep some new firms from entering industries with higher-quality products, lower prices, and substantial marketing resources.

Significant barriers to entry are not always sufficient to keep some new firms from entering industries with higher-quality products, lower prices,...

Wisconsin recently passed a law eliminating most collective-bargaining rights for the state's public-employee unions.

Wisconsin recently passed a law eliminating most collective-bargaining rights for the state's public-employee unions. Answer: Tru...

According to Michael Porter, five competitive forces create vital opportunities and threats to organizations: 1) rivalry among competing firms, 2) potential entry of new competitors, 3) potential development of substitute products, 4) bargaining power of suppliers, and 5) bargaining power of consumers.

According to Michael Porter, five competitive forces create vital opportunities and threats to organizations: 1) rivalry among competing firms, 2) potential...

Market commonality is the extent to which the type and amount of a firm's internal resources are comparable to a rival.

Market commonality is the extent to which the type and amount of a firm's internal resources are comparable to a rival. Answer: Fals...

Intelligence gathering is an unethical business practice.

Intelligence gathering is an unethical business practice. Answer: Fals...

Running a competitive intelligence program requires lots of people, computers, and other resources.

Running a competitive intelligence program requires lots of people, computers, and other resources. Answer: Fals...

Competitive intelligence is not considered corporate espionage because 95 percent of the information a company needs to make strategic decisions is available and accessible to the public.

Competitive intelligence is not considered corporate espionage because 95 percent of the information a company needs to make strategic decisions is...

An effective CI program allows all areas of a firm to access consistent and verifiable information in making decisions.

An effective CI program allows all areas of a firm to access consistent and verifiable information in making decisions. Answer: Tru...

Hiring top executives from rival firms is a way companies obtain competitive intelligence.

Hiring top executives from rival firms is a way companies obtain competitive intelligence. Answer: Tru...

Major competitors' strengths may represent key threats.

Major competitors' strengths may represent key threats. Answer: Tru...

Major competitors' weaknesses can represent internal opportunities.

Major competitors' weaknesses can represent internal opportunities. Answer: Fals...

Corporate intelligence can be defined as a systematic and ethical process for gathering and analyzing information about the competition's activities and general business trends to further a business's own goals.

Corporate intelligence can be defined as a systematic and ethical process for gathering and analyzing information about the competition's activities...

The size of U.S. labor unions has increased sharply in the last decade.

The size of U.S. labor unions has increased sharply in the last decade. Answer: Fals...

A characteristic that describes the most competitive companies is adopting the adage, "whether it's broke or not, fix it;" in other words, continually strive to improve everything about the firm.

A characteristic that describes the most competitive companies is adopting the adage, "whether it's broke or not, fix it;" in other words, continually...

Walgreens and CVS pharmacies are located generally across the street from each other and battle each other every day on price and customer service.

Walgreens and CVS pharmacies are located generally across the street from each other and battle each other every day on price and customer service....

In practice, critical technology decisions are too often delegated to lower organizational levels or are made without an understanding of their strategic implications.

In practice, critical technology decisions are too often delegated to lower organizational levels or are made without an understanding of their strategic...

The Internet is changing the very nature of many industries by altering product life cycles and changing the historical trade-off between production standardization and flexibility.

The Internet is changing the very nature of many industries by altering product life cycles and changing the historical trade-off between production...

The United States has been more active than other nations in protectionist measures and has engaged in many "Buy American" policies.

The United States has been more active than other nations in protectionist measures and has engaged in many "Buy American" policies. Answer: ...

India is increasing tariffs on foreign steel.

India is increasing tariffs on foreign steel. Answer: Tru...

In the face of a deepening global recession, countries worldwide are resorting to protectionism to safeguard their own industries.

In the face of a deepening global recession, countries worldwide are resorting to protectionism to safeguard their own industries. Answer: T...

Political forecasts can be the most important part of an external audit for firms that depend heavily on government contracts.

Political forecasts can be the most important part of an external audit for firms that depend heavily on government contracts. Answer: Tru...

In response to the so-called Obamacare legislation, many U.S. businesses are transitioning to having a larger percentage of their workforce being comprised of full-time employees rather than part-time workers.

In response to the so-called Obamacare legislation, many U.S. businesses are transitioning to having a larger percentage of their workforce being comprised...

Political issues and stances do matter for business, especially in today's world of instant tweeting and e-mailing.

Political issues and stances do matter for business, especially in today's world of instant tweeting and e-mailing. Answer: Tru...

The trend toward an older America is bad news for restaurants, hotels, airlines and home builders.

The trend toward an older America is bad news for restaurants, hotels, airlines and home builders. Answer: Fals...

By 2050, the Census Bureau projects that the number of Americans age 100 and older will dramatically decrease.

By 2050, the Census Bureau projects that the number of Americans age 100 and older will dramatically decrease. Answer: Fals...

The historical trend of people moving from the Northeast and Midwest to the Sunbelt and West has dramatically increased.

The historical trend of people moving from the Northeast and Midwest to the Sunbelt and West has dramatically increased. Answer: Fals...

There are now more American households consisting of married couples with children than of people living alone or with unrelated people.

There are now more American households consisting of married couples with children than of people living alone or with unrelated people. Answer:&...

By 2075, the United States will have no racial or ethnic majority.

By 2075, the United States will have no racial or ethnic majority. Answer: Tru...

U.S. households are making more and more purchases online.

U.S. households are making more and more purchases online. Answer: Tru...

Remaining solely domestic is an increasingly safer strategy for U.S. companies.

Remaining solely domestic is an increasingly safer strategy for U.S. companies. Answer: Fals...

It is predicted that, by 2025, over 18% of the population in the United States will be 65 years or older.

It is predicted that, by 2025, over 18% of the population in the United States will be 65 years or older. Answer: Tru...

The United States is getting older and less white.

The United States is getting older and less white. Answer: Tru...

A low value of the dollar benefits the U.S. economy in many ways.

A low value of the dollar benefits the U.S. economy in many ways. Answer: Tru...

A low value of the dollar means lower exports and higher imports.

A low value of the dollar means lower exports and higher imports. Answer: Fals...

Motor vehicle firms in the United States are vulnerable when the value of the dollar falls against the yen and euro.

Motor vehicle firms in the United States are vulnerable when the value of the dollar falls against the yen and euro. Answer: Fals...

An increase in interest rates is directly related to an increase in discretionary income and an increase in the demand for discretionary goods.

An increase in interest rates is directly related to an increase in discretionary income and an increase in the demand for discretionary goods. A...

Economic factors do not have much impact on the attractiveness of strategies.

Economic factors do not have much impact on the attractiveness of strategies. Answer: Fals...

Much of Europe lingers in a recession.

Much of Europe lingers in a recession. Answer: Tru...

The I/O approach to competitive advantage advocates that internal factors are more important than external factors in a firm achieving competitive advantage.

The I/O approach to competitive advantage advocates that internal factors are more important than external factors in a firm achieving competitive ...

Freund argues that key external factors must not be hierarchical.

Freund argues that key external factors must not be hierarchical. Answer: Fals...

To perform an external audit, a company first must gather competitive intelligence and information about social, cultural, demographic, environmental, economic, political, legal, governmental, and technological trends.

To perform an external audit, a company first must gather competitive intelligence and information about social, cultural, demographic, environmental,...

As many managers and employees as possible should be involved in the process of performing an external audit.

As many managers and employees as possible should be involved in the process of performing an external audit. Answer: Tru...

Five major categories of external variables are: 1) economic forces, 2) social, cultural, demographic, and natural environment forces, 3) political, governmental, and legal forces, 4) technological forces and 5) demographic forces.

Five major categories of external variables are: 1) economic forces, 2) social, cultural, demographic, and natural environment forces, 3) political,...

External audits attempt to identify key variables that offer actionable responses.

External audits attempt to identify key variables that offer actionable responses. Answer: Tru...

The aim of an external audit is to develop an exhaustive list of every possible factor that could influence the business.

The aim of an external audit is to develop an exhaustive list of every possible factor that could influence the business. Answer: Fals...

An external audit focuses on identifying and evaluating trends and events within the control of management.

An external audit focuses on identifying and evaluating trends and events within the control of management. Answer: Fals...

Industry analysis is also referred to as external strategic management audit.

Industry analysis is also referred to as external strategic management audit. Answer: Tru...

Anar congratulated her staff when the team received an industry award for their project, and also sent a companywide e-mail announcing it. Here, Anar is using her ______ power.

Anar congratulated her staff when the team received an industry award for their project, and also sent a companywide e-mail announcing it. Here, Anar...

Which of the following is not one of the five sources of power?

Which of the following is not one of the five sources of power?  A. legitimate B. reward C. coercive D. appearance E. expert Answer: D....

_____ is the extent to which people feel secure and unworried and how likely they are to experience negative emotions under pressure.

_____ is the extent to which people feel secure and unworried and how likely they are to experience negative emotions under pressure.  A. Self-esteem B....

Self-managed teams are groups of workers who have been given ______ for their task domains.

Self-managed teams are groups of workers who have been given ______ for their task domains.  A. individual incentives B. reduced responsibility C....

Administrative oversight given to self-managed teams does not typically include _____.

Administrative oversight given to self-managed teams does not typically include _____.  A. planning B. scheduling work C. staffing D. monitoring...

Which of the following is not one of the Big Five personality dimensions?

Which of the following is not one of the Big Five personality dimensions?  A. tolerance for ambiguity B. extroversion C. agreeableness D. conscientiousness E....

Maslow's levels of needs, in order from lowest (most basic) to highest level, are _____.

Maslow's levels of needs, in order from lowest (most basic) to highest level, are _____.  A. self-actualization, esteem, love, safety, and physiological B....

_____ involves division of an organization's work and applies motivational theories to jobs to increase satisfaction and performance.

_____ involves division of an organization's work and applies motivational theories to jobs to increase satisfaction and performance.  A. Job...

Which of the following is the best way to manage virtual teams?

Which of the following is the best way to manage virtual teams?  A. When beginning with a virtual team, set the final deadline and reprimand...

Which of the following is most likely to be considered an action team that requires people with specialized training and a high degree of coordination?

Which of the following is most likely to be considered an action team that requires people with specialized training and a high degree of coordination?  A....

Which of the following is true of informal groups?

Which of the following is true of informal groups?  A. Informal groups have appointed leaders. B. A temporary committee is an example of an informal...

The tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs is called _____.

The tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs is called _____.  A....

Goal-setting theory suggests that employees can be motivated by goals that have all of the following characteristics except _____.

Goal-setting theory suggests that employees can be motivated by goals that have all of the following characteristics except _____.  A. specific...

Research indicates that women tend to display more _____, while men tend to display more ______.

Research indicates that women tend to display more _____, while men tend to display more ______.  A. autocratic leadership/ democratic leadership B....

Of the following, which is the best way for leaders to cope with change?

Of the following, which is the best way for leaders to cope with change?  A. optimizing technology B. lobbying the government C. engaging in...

A data processing group is an example of a(n) _____.

A data processing group is an example of a(n) _____.  A. routine team B. production team C. advice team D. action team E. project team Answer: B....

______ is "the ability to carry out accurate reasoning about emotions and the ability to use emotions and emotional knowledge to enhance thought."

______ is "the ability to carry out accurate reasoning about emotions and the ability to use emotions and emotional knowledge to enhance thought."  A....

Which of the following is a process perspective on motivation?

Which of the following is a process perspective on motivation?  A. self-determination theory B. job characteristics model C. two-factor theory D....

If you have a(n) ____________, you believe you control your own destiny.

If you have a(n) ____________, you believe you control your own destiny.  A. tolerance for ambiguity B. low level of self-efficacy C. external...

A _______ is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.

A _______ is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for...

_____ leadership approaches attempt to determine the distinctive styles used by effective leaders.

_____ leadership approaches attempt to determine the distinctive styles used by effective leaders.  A. Trait B. Servant C. Shared D. Behavioral E....

Theories that try to understand the thought processes by which people decide how to act are called _____.

Theories that try to understand the thought processes by which people decide how to act are called _____.  A. needs-based perspectives B. reinforcement...

The statement "Drew is slow to return phone calls" reflects the ______ component of an attitude.

The statement "Drew is slow to return phone calls" reflects the ______ component of an attitude.  A. behavioral B. decisional C. perceptual D....

The need for status, reputation, and recognition are part of _____.

The need for status, reputation, and recognition are part of _____.  A. self-actualization B. love C. esteem D. safety E. physiological Answer: C....

Content perspectives, also known as need-based perspectives, include all except which one of the following theories?

Content perspectives, also known as need-based perspectives, include all except which one of the following theories?  A. Deci and Ryan's self-determination...

Using threats or intimidation to persuade someone is which influence tactic?

Using threats or intimidation to persuade someone is which influence tactic?  A. legitimating B. pressure C. ingratiating D. exchange E. personal...

Workplace stress diminishes all of the following except _____.

Workplace stress diminishes all of the following except _____.  A. positive emotions B. job satisfaction C. organizational commitment D. job...

According to Herzberg's two-factor theory, in the zone between the motivating factors and the hygiene factors, employees are _____.

According to Herzberg's two-factor theory, in the zone between the motivating factors and the hygiene factors, employees are _____.  A. dissatisfied B....

_______ are abstract ideals that guide one's thinking and behavior across all situations.

_______ are abstract ideals that guide one's thinking and behavior across all situations.  A. Ethics B. Cultures C. Perceptions D. Attitudes E....

In recent studies, the generic influence tactic that employees cite as most used in the workplace is _____.

In recent studies, the generic influence tactic that employees cite as most used in the workplace is _____.  A. legitimating B. ingratiation C....