Karl was put on probation for a string of customer complaints about his service and professionalism. His supervisor was using ______ power.
A. coercive
B. personalized
C. referent
D. reward
E. expert
Answer: A
Management Chapter | Multiple Choice | Questions and Answers | Test Bank
A. coercive
B. personalized
C. referent
D. reward
E. expert
Answer: A