Which of the following statements is NOT true about communication in the workplace?
Efficient communicators can transmit their message accurately in the least amount of time.
The pathway by which a message travels is called the medium.
E-mails can cut through the misunderstandings that result from misinterpreted phone calls.
The communication process involves sender, message, and receiver; encoding and decoding; the medium; feedback; and dealing with "noise," or interference.
Communication is a form of social information processing, in which receivers interpret messages by cognitively processing them.
Answer: E-mails can cut through the misunderstanding that result from misinterpreted phone calls.