Management MCQ
Management
Yoga Productions is in the process of cross-training all of its entry-level employees to be able to take phone orders or answer customer questions, and to process orders in overflow situations. The company is changing its
Yoga Productions is in the process of cross-training all of its entry-level employees to be able to take phone orders or answer customer questions, and to process orders in overflow situations. The company is changing its
Yoga Productions is in the process of cross-training all of its entry-level employees to be able to take phone orders or answer customer questions, and to process orders in overflow situations. The company is changing its
A. people.
B. skills.
C. technology.
D. attitudes.
E. structure.
Answer: B. skills
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