FSOFT signs a contract with ABC company to support users and maintain an ERP system. When the CFO (Chef Finance Officer) of this company requires to change some functions in the Accounting module, what is the BEST solution for FSOFT's service team?

FSOFT signs a contract with ABC company to support users and maintain an ERP system. When the CFO (Chef Finance Officer) of this company requires to change some functions in the Accounting module, what is the BEST solution for FSOFT's service team?



A. Implement the required change as soon as possible because the CFO will approve the payment for FSOFT
B. Raise an RFC (request for change), assess and analyze risks and impacts, then require an official approval from authorized people before implementing the change
C. Require ECAB (Emergency change advisory board) to approve immediately
D. Request fulfilment process to handle this request


Answer: B


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