Which of the following tasks is part of proactive Problem Management?
A. Making a change to resolve a problem
B. Registering frequently occurring errors
C. Analyzing historical incident data
D. Managing Known Errors
Answer: C
Which of the following tasks is part of proactive Problem Management?
A. Making a change to resolve a problem
B. Registering frequently occurring errors
C. Analyzing historical incident data
D. Managing Known Errors
Answer: C