It is increasingly difficult for a firm to develop and sustain a competitive advantage because of the effects of globalization and
a. the rapid development of the Internet's capabilities.
b. extensive use of outsourcing within the borders of the United States.
c. the declining number of inventions and patents developed by U.S. citizens.
d. the simultaneous erosion of the U.S. work ethic and the U.S. education system.
Answer: the rapid development of the Internet's capabilities.