Refuge Nursing Homes, Inc., (RNH) has been highly profitable in the past 10 years, providing its investors higher returns than those earned by its direct competitors' investors. RNH has a reputation for providing high-paying managerial and hourly-employee jobs. However, recent investigations have revealed that the nursing home residents have been provided substandard care, including non-nutritious and unappetizing meals, non-functional medical equipment, and inadequate patient-care staffing. Which statement best describes the situation?
a. RNH has been earning below-average returns, so it has had to prioritize the demands of its various stakeholders.
b. RNH has prioritized the demands of capital market stakeholders over the demands of product market stakeholders.
c. RNH has earned above-average returns and so has satisfied the needs of all relevant stakeholders.
d. RNH has been attempting to minimally satisfy the demands of all of its stakeholders.
Answer: RNH has prioritized the demands of capital market stakeholders over the demands of product market stakeholders.
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Strategic Management Chapter 1
- The strategic management process is
- In the strategic management process ASP stands for
- The firm's _____ provide the foundation for choosing one or more ______ and deciding how to implement them.
- It is important to emphasize that, primarily because they are related to how a firm interacts with its stakeholders, almost all strategic management process decisions have
- A company competing in a single product market has
- Strategic leaders, _____ , often work long hours, and their work is filled with ambiguous decision situations.
- If McDonald's is considering growing potatoes, the step of the profit pool analysis is the one that
- If Southwest Airlines is considering the consequences of videoconferencing on business travel, it is in the profit pool analysis step known as
- SWOT stands for
- Successful strategic leaders are
- Strategic delegation helps
- Organizational culture refers to
- Effective strategic leaders
- ____ should establish a firm's individuality and should be inspiring and relevant to all stakeholders.
- William Ackman is a hedge fund manager who owned a large share of J.C. Penney stock. He was also a member of the Penney board. He tried to get the CEO fired, but the board and top management said he breached his boardroom duties when he publicly disclosed information on the CEO search and financial condition of the company. He resigned from the board of directors. This is an example of a contentious relationship between
- Strategic leaders are
- ____ is an investor's uncertainty about the economic gains or losses that will result from a particular investment.
- The culmination of the strategic management process is _____
- ____ innovation is a term used to describe how rapidly and consistently new, information-intensive technologies replace older ones.
- The I/O model is grounded in
- Firms use both the _____ and _____ models.
- PGG Mining is making a strategic decision whether to shut down a coal mine in Pennsylvania. It is important to consider that the decision
- It is well known that the elected school board of a large city engages in unethical and illegal activities involving the awarding of major contracts. This behavior has existed for decades, even as the membership in the school board has changed over time. This behavior reflects
- In smaller, new venture firms, returns are sometimes measured in terms of
- A ______ is an integrated and coordinated set of commitments and actions designed to exploit core competencies and gain a competitive advantage.