The CEO of Ridgeway, Inc., realizes that the company's survival depends on developing and acquiring knowledge. Which of the following actions by the CEO would be most consistent with this need?
a. ensuring that all current unique knowledge of the firm is protected by patents
b. planning extensive employee training and hiring educated and experienced employees
c. investing in sophisticated databases in relevant knowledge areas
d. establishing a system of organizational intelligence gathering
Answer: planning extensive employee training and hiring educated and experienced employees