Management MCQ Quality Improvement For most companies embarking on a quality cost program, management typically finds that actual costs, in order of highest to lowest, are:

For most companies embarking on a quality cost program, management typically finds that actual costs, in order of highest to lowest, are:

Quality Improvement

For most companies embarking on a quality cost program, management typically finds that actual costs, in order of highest to lowest, are:

a. external failure, internal failure, appraisal, and prevention.

b. internal failure, external failure, prevention, and appraisal.

c. internal failure, prevention, external failure, and appraisal.

d. External failure, prevention, internal failure, and appraisal.

Answer: a. external failure, internal failure, appraisal, and prevention.

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