Operational improvement is an example of a:
a. customer-focused outcome.
b. process effectiveness outcome.
c. leadership outcome.
d. financial and market outcome.
Answer: b. process effectiveness outcome.
Management Chapter | Multiple Choice | Questions and Answers | Test Bank
a. customer-focused outcome.
b. process effectiveness outcome.
c. leadership outcome.
d. financial and market outcome.
Answer: b. process effectiveness outcome.