Compare and contrast the job characteristics model and mutual assistance programs in terms of how they lend meaning to an employee's role.
The first three dimensions of the job characteristics model—skill variety, task identity, and task significance—combine to create meaningful work the incumbent will view as important, valuable, and worthwhile. To be high on motivating potential, jobs must be high on at least one of the three factors that lead to experienced meaningfulness and high on both autonomy and feedback. By emphasizing the relationship between the employee and his or her work, this model represents a relatively individualistic manner of enhancing the meaningful nature of work. On the other hand, we have mutual assistance programs which represent a fairly social method for improving the meaningfulness of work. Employees who can help each other directly through their work come to see themselves, and the organizations for which they work, in more positive, pro-social terms. This, in turn, can increase employee affective commitment.