What is job enrichment? Describe various methods of job enrichment based on the job characteristics model.
Job enrichment expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. Various methods of job enrichment that are based on the job characteristics model are given below.
1. Combining tasks: It puts fractionalized tasks back together to form a new and larger module of work.
2. Forming natural work units: It makes an employee's tasks create an identifiable and meaningful whole.
3. Establishing client relationships: It increases the direct relationships between workers and their clients (clients can be internal as well as outside the organization).
4. Expanding jobs vertically: It gives employees responsibilities and control formerly reserved for management.
5. Opening feedback channels: It lets employees know how well they are doing and whether their performance is improving, deteriorating, or remaining constant.