The use of state-of-the-art information and operating systems
A) not only enable better strategy execution but also strengthen organizational capabilities (perhaps enough to provide a competitive edge over rivals).
B) are the most effective way to realize a competitive edge over rivals.
C) help managers run a tight ship and properly monitor the actions and decisions of empowered employees.
D) make it easier to develop strategy-supportive policies and procedures.
E) make the use of TQM or Six Sigma programs substantially more cost-effective.
Answer: A