_____ is the process by which a company compares its performance with that of high-performing organizations.
A. Reference innovation
B. Benchmarking
C. Competitive change
D. Continuous improvement
E. Radical innovation
Answer: B
_____ is the process by which a company compares its performance with that of high-performing organizations.
A. Reference innovation
B. Benchmarking
C. Competitive change
D. Continuous improvement
E. Radical innovation