Which process ensures that : - Standardized methods and procedures are used for efficient and prompt handling of all changes - All changes to service assets and configuration items are recorded in the Configuration Management System - Overall business risk is optimized?

Which process ensures that : - Standardized methods and procedures are used for efficient and prompt handling of all changes - All changes to service assets and configuration items are recorded in the Configuration Management System - Overall business risk is optimized?

Which process ensures that :
- Standardized methods and procedures are used for efficient and prompt handling of all changes
- All changes to service assets and configuration items are recorded in the Configuration Management System
- Overall business risk is optimized?




A. Change management
B. Configuration management
C. Service Level Management
D. Problem Management.


Answer: A


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