Which of the following is NOT one of the 10 strategic operations management decisions?
A) layout strategy
B) maintenance
C) process and capacity design
D) mass customization
E) supply chain management
Answer: D
Which of the following is NOT one of the 10 strategic operations management decisions?
A) layout strategy
B) maintenance
C) process and capacity design
D) mass customization
E) supply chain management
Answer: D