Agatha Adams founded Insurance Specialists to process medical claims for physicians' practices. She plans to compete on the basis of cost, offering the lowest processing cost per claim in her market area. Ms. Adams' company should
a. be the strategic center firm in a network structure.
b. have a specialized multidivisional structure.
c. develop alliances with firms with complementary competencies.
d. have a highly centralized, functional structure.
Answer: have a highly centralized, functional structure.