The integrated cost leadership/differentiation strategy is difficult to implement mostly because
a. different primary and support activities are emphasized when using cost leadership and differentiation strategies.
b. this strategic approach demands more flexibility than most firms can manage.
c. the dual reporting relationships required for this strategy slow organizational decision making.
d. the cost leadership strategy requires less structured job roles than does the differentiation strategy.
Answer: different primary and support activities are emphasized when using cost leadership and differentiation strategies.