In recent studies, the generic influence tactic that employees cite as most used in the workplace is
A. legitimating.
B. ingratiation.
C. coalition.
D. rational persuasion.
E. pressure
Answer: D
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Management Chapter 14
- Leaders want ________ who are productive, reliable, honest, cooperative, proactive, and flexible.
- Research shows that followers seek and admire leaders who create feelings of
- ____ have a global mind-set that recognizes that the Internet is opening new markets and recharging existing ones.
- Karen, the manager of a branch location of a large travel firm, treated company resources as if they were her own and her employees even better. She cared about the staff deeply and even organized international volunteering activities to promote their growth. Karen could best be described as which type of leader?
- Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment. He could best be described as which type of leader?
- A leader who focuses on providing increased service to others is called a
- In the leader-member exchange model, the relationship between leader and follower that is characterized by mutual trust, respect, and liking is known as a(n) ________ exchange.
- The ______ model of leadership emphasizes that leaders have different sorts of relationships with different subordinates.
- Which of the following is not positively associated with transformational leadership, according to research?
- Employees at Central Plains Bank were really impressed with Jeff, the new CEO. He was the first person who had fully developed a vision for the company about where it could go, and had energized everyone to try to get there. Jeff is a ______ leader.
- Charismatic leadership is now considered part of ______ leadership.
- Which of the following is a characteristic of transformational leaders?
- A transactional leader is most similar in focus to a
- According to the concept of full-range leadership, leadership behaviors vary along a range from ______ leadership at one extreme to transformational leadership at the other.
- Within the five steps used to apply situational theories, in which two ways can you "make the match?"
- House's revision of his theory puts more emphasis on the need for leaders to foster
- Faisal is something of a cheerleader around his team. He describes the great things he knows the group can accomplish, is quick to compliment the work of his staff, and is enthusiastic about their successes. According to revised path-goal theory, Faisal is using a(n) ______ leadership style.
- Andrew supervises a customer service unit that receives stress-producing calls from unhappy customers, and turnover has been high lately. Andrew is understanding and patient with the staff, and tells them he knows what they're going through since it wasn't so long ago that he took those calls. According to revised path-goal theory, Andrew is using a(n) ______ leadership style.
- Michael runs a research and development department. He gets a lot out of his employees by setting lofty goals and expressing his belief that each of them is capable of doing his or her part. He expects their best work. According to revised path-goal theory, Michael is using a(n) ______ leadership style.
- The leadership styles of ________ originally included supportive and achievement-oriented and two others, but was more recently revised to include a total of eight styles.
- Which of the following is an employee characteristic of relevance in path-goal theory?
- According to House's revised path-goal theory, a leader's style should vary depending on which of the following?
- The model in which an effective leader makes desirable rewards available, clarifies how subordinates can achieve objectives, and provides them support in doing so is
- In the contingency model, if your leadership orientation does not match the situation in your workplace, Fiedler recommends that you
- According to Fiedler's contingency model, ______ situation control favors a leader who is ______ oriented.