A deviation between what should be happening and what is actually happening that is important enough to make someone think that the deviation ought to be corrected is known as:
a. a defect.
b. an error.
c. a problem.
d. a variance.
Answer: A problem
Management MCQ
Quality Improvement
A deviation between what should be happening and what is actually happening that is important enough to make someone think that the deviation ought to be corrected is known as: