A good balanced scorecard should contain:
a. lagging measure only.
b. leading measures only.
c. both lagging and leading measures.
d. neither lagging nor leading measures.
Answer: c. both lagging and leading measures.
Management Chapter | Multiple Choice | Questions and Answers | Test Bank
a. lagging measure only.
b. leading measures only.
c. both lagging and leading measures.
d. neither lagging nor leading measures.
Answer: c. both lagging and leading measures.