A service is more similar to a manufacturing operation if it is _____ in degree of customer contact, _____ in degree of labor intensity, and _____ in degree of customization.

A service is more similar to a manufacturing operation if it is _____ in degree of customer contact, _____ in degree of labor intensity, and _____ in degree of customization.

A service is more similar to a manufacturing operation if it is _____ in degree of customer contact, _____ in degree of labor intensity, and _____ in degree of customization.



a. low, low, low

b. low, high, low

c. low, high, high

d. high, high, low



Answer: Low, Low, Low


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