Gabriella had been working as an executive assistant to the president for nearly twenty years, so when she retired no one had a good idea of all that her job entailed. Before she left, Laura sat with her for two weeks to observe her duties and ask her the details of all functions. Laura was performing a
A. behavioral-description interview.
B. performance appraisal.
C. informal appraisal.
D. job analysis.
E. job rotation.
Answer: D. job anaylsis