Leaders want ________ who are productive, reliable, honest, cooperative, proactive, and flexible.

A. employers

B. clients

C. superiors

D. peers

E. followers

Answer: E

Research shows that followers seek and admire leaders who create feelings of

A. anticipation.

B. individualism.

C. clarity.

D. significance.

E. freedom.

Answer: D

____ have a global mind-set that recognizes that the Internet is opening new markets and recharging existing ones.

A. Situational leaders

B. E-leaders

C. Shared leaders

D. Transactional leaders

E. Web-based leaders

Answer: B

Karen, the manager of a branch location of a large travel firm, treated company resources as if they were her own and her employees even better. She cared about the staff deeply and even organized international volunteering activities to promote their growth. Karen could best be described as which type of leader?

A. Situational

B. Servant

C. Laissez-faire

D. Shared

E. Transactiona

Answer: B

Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment. He could best be described as which type of leader?

A. Leader-member exchange

B. Situational

C. Servant

D. Shared

E. Transactional

Answer: C

A leader who focuses on providing increased service to others is called a

A. charismatic leader.

B. transformational leader.

C. transactional leader.

D. servant leader.

E. situational leader

Answer: D