In mass service and professional service, the operations manager should focus extensively on:
A) automation.
B) equipment maintenance.
C) sophisticated scheduling.
D) human resources.
E) cost-cutting initiatives.
Answer: D
In mass service and professional service, the operations manager should focus extensively on:
A) automation.
B) equipment maintenance.
C) sophisticated scheduling.
D) human resources.
E) cost-cutting initiatives.
Answer: D