Showing posts with label Management Chapter 15. Show all posts
Showing posts with label Management Chapter 15. Show all posts

Which of the following is TRUE regarding services scheduling?

Which of the following is TRUE regarding services scheduling?



A) The critical ratio sequencing rule is widely used for fairness to customers.

B) The emphasis is on staffing levels, not materials.

C) Reservations and appointments are often used to manipulate the supply of services.

D) Labor use can be intensive, and labor demand is usually stable.

E) All of the above are true.



Answer: B) The emphasis is on staffing levels, not materials.

Which of the following is a limitation of rules-based dispatching systems?

Which of the following is a limitation of rules-based dispatching systems?



A) Rules need to be revised to adjust to changes in orders, product mix, and so forth.

B) Rules may not recognize idle resources.

C) Rules may not recognize bottleneck resources

D) Rules may not be able to prioritize two jobs with identical due dates.

E) All of the above are limitations.



Answer: E) All of the above are limitations.