Business process reengineering is a tool for
A. expediting the redesign of existing products and shortening the design-to-market cycle.
B. pulling the pieces of strategy-critical activities out of different departments and unifying their performance in a single department or cross-functional work group that has charge over the whole process and can be held accountable for performing the activity in a more strategy-supportive fashion.
C. instituting total quality management.
D. making the most effective use of Six Sigma techniques.
E. rapid redesign of an organization's structure so as to rapidly create organizational competencies and capabilities.
Answer: B