Identifying and adopting best practices
A) starts with benchmarking how well a company performs specific tasks and activities against best-in-industry or best-in-world performers.
B) is essential if a company is to effectively and efficiently implement and execute its strategy.
C) needs to be directed chiefly at manufacturing and customer service activities, since these two areas are generally the most critical to successful strategy implementation and execution.
D) is a prerequisite to effective reengineering of core business processes and to creating strong core competencies.
E) provides a yardstick for setting internal performance targets and for gauging organizational competence in executing strategy.
Answer: A