The road to competitive advantage begins with management's efforts:
A. to build organizational expertise in performing certain competitively important value chain activities.
B. to understand the value chain activities providing opportunity for growth.
C. to build value-creating activities all along the value chain.
D. to give superiority over rivals in performing tasks and activities extremely well.
E. All of these.
Answer: to build organizational expertise in performing certain competitively important value chain activities.