Management MCQ: August 2021

Archive for August 2021

Jabra has been running a commercial real estate business for nearly thirty years. As he approaches retirement, he is content to simply lease the commercial space he currently has, rather than make new deals to develop additional properties. Jabra is using which grand strategy?

Jabra has been running a commercial real estate business for nearly thirty years. As he approaches retirement, he is content to simply lease the commercial...

Rocky Mountain Ski and Snowboard is a small shop that provides ski equipment for Rocky Mountain skiers. It has decided to increase advertising in the Denver Post and the Vail Voice as well as sponsor one of the mountain competitions. It is following which strategy?

Rocky Mountain Ski and Snowboard is a small shop that provides ski equipment for Rocky Mountain skiers. It has decided to increase advertising in the...

American Auto Parts recently acquired two smaller auto parts companies in the Southwest to gain a national presence. American Auto Parts is pursuing a(n) ______ strategy.

American Auto Parts recently acquired two smaller auto parts companies in the Southwest to gain a national presence. American Auto Parts is pursuing a(n)...

Techno Tools is selling off land, buildings and some of its product inventory. This is a variation of which of these grand strategies?

Techno Tools is selling off land, buildings and some of its product inventory. This is a variation of which of these grand strategies?A. Right-sizeB....

Which of the following is NOT a stage in the strategic-management process?

Which of the following is NOT a stage in the strategic-management process?A. Conduct a trend analysisB. Maintain strategic controlC. Establish the grand...

Zach manages a small bike repair store. In order to determine if strategic planning will be likely to help his business, Zach should primarily assess

Zach manages a small bike repair store. In order to determine if strategic planning will be likely to help his business, Zach should primarily assessA....

According to the text, a small firm is likely to benefit significantly from strategic planning

According to the text, a small firm is likely to benefit significantly from strategic planningA. regardless of the nature of its industry or market.B....

JT runs a small bakery on the main street of a resort town. Though his was the only bakery around, the business had been suffering in the recent recession and he was contemplating whether he should attempt strategic planning. JT should be aware of what research finding regarding strategic planning?

JT runs a small bakery on the main street of a resort town. Though his was the only bakery around, the business had been suffering in the recent recession...

Consumers can use a national company called Service Magic to receive bids from quality providers of a variety of services, including home remodel, landscaping, plumbing and housecleaning. Which of the following is the source of Service Magic's strategic position?

Consumers can use a national company called Service Magic to receive bids from quality providers of a variety of services, including home remodel, landscaping,...

Which of the following statements about strategy and strategic positioning is FALSE?

Which of the following statements about strategy and strategic positioning is FALSE?A. Many customers with broad needs can be a source of strategic position.B....

A ______ represents an "educated guess" about what must be done in the long term for survival or the prosperity of the organization or its principal parts.

A ______ represents an "educated guess" about what must be done in the long term for survival or the prosperity of the organization or its principal parts.A....

Apple has a plan to generate buzz for its new products by maintaining secrecy about them. Apple has learned that strong measures are required to protect such mysteries, so it has enhanced its security and even fired and sued employees for leaking news about the products. These efforts would be considered which part of the planning/control cycle?

Apple has a plan to generate buzz for its new products by maintaining secrecy about them. Apple has learned that strong measures are required to protect...

Ellie met with her supervisor for a formal review of her job performance over the past year. Though Ellie had agreed to complete five training modules during the course of the year, she only did two. At this stage, which part of the planning/control cycle would be applicable to her manager going forward?

Ellie met with her supervisor for a formal review of her job performance over the past year. Though Ellie had agreed to complete five training modules...

Desiree, a sales manager, met with her staff to discuss that they were only a third of the way to their sales goal, but halfway through the sales period. She was looking for suggestions to improve second half performance. Which part of the planning/control cycle is Desiree doing?

Desiree, a sales manager, met with her staff to discuss that they were only a third of the way to their sales goal, but halfway through the sales period....

MBO works by cascading objectives down through the organization, and these objectives become more ______ at lower levels of the organization.

MBO works by cascading objectives down through the organization, and these objectives become more ______ at lower levels of the organization.A. measurableB....

Productivity gains from MBO are higher when an organization has

Productivity gains from MBO are higher when an organization hasA. top-management commitment.B. few budget problems.C. team rather than individual performance...

Terell is a new manager, and he is using MBO for the first time. It is essential for Terell to

Terell is a new manager, and he is using MBO for the first time. It is essential for Terell toA. decide on goals for employees and clearly inform them...

MBO stands for

MBO stands forA. Management by Observation.B. Management by Objectives.C. Management by Ownership.D. Management by Obligation.E. Management by Organization.Answer: B....

The space shuttle Discovery is an example of a

The space shuttle Discovery is an example of aA. policy.B. rule.C. procedure.D. project.E. program.Answer: D. proj...

When White Castle specifies exactly how to dress a hamburger, including the order of the condiments, this is called a

When White Castle specifies exactly how to dress a hamburger, including the order of the condiments, this is called aA. program.B. policy.C. rule.D. procedure.E....

Management instituted a new ______ in Eric's workplace that "employees who falsify timesheets will be given a written warning".

Management instituted a new ______ in Eric's workplace that "employees who falsify timesheets will be given a written warning".A. policyB. ruleC. procedureD....

After setting goals, managers should next

After setting goals, managers should nextA. prepare an action plan for accomplishing the goals.B. propose changes to the goals of same-level managers...

In terms of difficulty, the best goals are

In terms of difficulty, the best goals areA. just beyond what is achievable, to maximize motivation.B. easy to attain, so failure will not hurt morale.C....

Burrold Baggage expects to improve profitability of the organization by 15% over the next three years by cutting costs through global outsourcing. This is an example of a(n)

Burrold Baggage expects to improve profitability of the organization by 15% over the next three years by cutting costs through global outsourcing. This...

Jorje is meeting with his subordinates to determine which workers from his department need training in order to handle production increases expected during the next nine months. Jorje is involved in

Jorje is meeting with his subordinates to determine which workers from his department need training in order to handle production increases expected during...

Top management has recently made some new long-term goals for the organization, so Than, a division manager, is meeting with other managers to discuss how to implement policies to support these goals in the next 24 months. He is participating in

Top management has recently made some new long-term goals for the organization, so Than, a division manager, is meeting with other managers to discuss...

Sandra is participating with other managers in a discussion about the external environment and what her organization's goals should be for the next three years. She is participating in

Sandra is participating with other managers in a discussion about the external environment and what her organization's goals should be for the next three...

There are three levels of planning. Their order, from first to last, is

There are three levels of planning. Their order, from first to last, isA. operational, tactical, and strategic.B. strategic, operational, and tactical.C....

What is the time frame of an operational plan?

What is the time frame of an operational plan?A. 2-10 yearsB. 1-5 yearsC. 6-24 monthsD. 1-52 weeksE. 1-90 daysAnswer: D. 1 - 52 we...

The managers of Zach's Furniture recently crafted this statement: "Zach's endeavors to become the largest supplier of discount furniture in the western United States." This is most likely a(n)

The managers of Zach's Furniture recently crafted this statement: "Zach's endeavors to become the largest supplier of discount furniture in the western...

Agile Consultant, Inc. has a written statement which says, "Agile exists to provide its clients with exemplary service, to help them achieve their goals, and to use our success to make the city of Las Vegas a better place to live." This is an example of a(n)

Agile Consultant, Inc. has a written statement which says, "Agile exists to provide its clients with exemplary service, to help them achieve their goals,...

Amazon.com's statement expressing its desire "to build a place where people can come to find and discover anything they might want to buy online" is a(n)

Amazon.com's statement expressing its desire "to build a place where people can come to find and discover anything they might want to buy online" is a(n)A....

Which of the following is the correct order of planning steps within an organization?

Which of the following is the correct order of planning steps within an organization?A. Strategic planning, mission statement & vision statement,...

A company producing cameras and video cameras prefers to focus its resources on a fast imitation program to reverse engineer new features from competitors and add those, rather than implementing truly inventive features. Miles and Snow would call this company a(n)

A company producing cameras and video cameras prefers to focus its resources on a fast imitation program to reverse engineer new features from competitors...

In a new broadband environment, consumers are more able than ever before to download products like music, movies and books. Netflix has been aggressive in taking advantage of this fact, offering web streaming and game console-access to its customers. According to Miles and Snow, Neflix would be a(n)

In a new broadband environment, consumers are more able than ever before to download products like music, movies and books. Netflix has been aggressive...

Which of the following is one of the organizational responses organizations make when confronted with uncertainty, as identified by Miles and Snow?

Which of the following is one of the organizational responses organizations make when confronted with uncertainty, as identified by Miles and Snow?A....

Which of the following is a benefit of planning?

Which of the following is a benefit of planning?A. Planning allows you to spend little time preparing for the future.B. Planning allows you to make all...

Which of the following is one of the challenges of planning?

Which of the following is one of the challenges of planning?A. Assigning the right people to tasksB. Determining the correct budgetC. Measuring results...

Planning is defined as

Planning is defined asA. formulating a method to allocate resources effectively.B. motivating employees.C. coping with obstacles to past performance.D....

_____ is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.

_____ is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.A. EustressB. DistressC....

Which of the following best describes the graph of stress (x-axis) versus performance (y-axis)?

Which of the following best describes the graph of stress (x-axis) versus performance (y-axis)?A. Line with a positive slopeB. Line with a negative slopeC....

______ is the tension people feel when they are facing or enduring extraordinary demands, constraints, or opportunities and are uncertain about their ability to handle them effectively.

______ is the tension people feel when they are facing or enduring extraordinary demands, constraints, or opportunities and are uncertain about their...

A waiter expects a group of poorly dressed customers to be stingy tippers and gives them poor service, so he gets the result that he expects, a very small tip. This is an example of the

A waiter expects a group of poorly dressed customers to be stingy tippers and gives them poor service, so he gets the result that he expects, a very small...

Tori has been telling everyone in the sales department of her incredible skill as a salesperson, since she beat her goal this year by nearly 30%. But last year when she didn't even reach her goal, she said it was simply the economy. This is an example of the

Tori has been telling everyone in the sales department of her incredible skill as a salesperson, since she beat her goal this year by nearly 30%. But...

The ______ occurs when we form an impression of an individual based on a single trait.

The ______ occurs when we form an impression of an individual based on a single trait.A. halo effectB. self-fulfilling prophecyC. fundamental attribution...

Brad was hiring a new financial analyst, and he had several good candidates. He was leaning towards hiring Kai, a Japanese-American woman, since he thinks Asians are just better at math. Brad is exhibiting which distortion in perception?

Brad was hiring a new financial analyst, and he had several good candidates. He was leaning towards hiring Kai, a Japanese-American woman, since he thinks...

As employees' age increases, their

As employees' age increases, theirA. job involvement decreases.B. absenteeism increases.C. job satisfaction increases.D. work motivation decreases.E....

Which of the following is NOT a step in the perceptual process?

Which of the following is NOT a step in the perceptual process?A. Selective attentionB. Retrieving from memory to make judgments and decisionsC. Causal...

The process of interpreting and understanding one's environment is called

The process of interpreting and understanding one's environment is calledA. self-awareness.B. perception.C. cognition.D. self-monitoring.E. openness to...

Miles impressed his boss by making lots of suggestions for department improvements and by putting in many weekend hours to do extra tasks to develop the new procedures. Miles is exhibiting

Miles impressed his boss by making lots of suggestions for department improvements and by putting in many weekend hours to do extra tasks to develop the...

Employee behaviors that exceed the work-role requirements for the job are known as

Employee behaviors that exceed the work-role requirements for the job are known asA. organizational citizenship behaviors.B. the halo effect.C. counterproductive...

Franco really doesn't like his new boss and is not happy with the new tasks he's been assigned and the long hours he's been working. Still, he really believes in what the company is trying to accomplish. Franco has

Franco really doesn't like his new boss and is not happy with the new tasks he's been assigned and the long hours he's been working. Still, he really...

The statement, "Claudia is never willing to help out," reflects the ______ component of an attitude.

The statement, "Claudia is never willing to help out," reflects the ______ component of an attitude.A. behavioralB. decisionalC. cognitiveD. affectiveE....

The statement, "I won't ask Eric to run that report again," reflects the ______ component of an attitude.

The statement, "I won't ask Eric to run that report again," reflects the ______ component of an attitude.A. behavioralB. decisionalC. cognitiveD. affectiveE....

The statement, "I really don't like that Carlos came back from the meeting very upset," reflects the ______ component of an attitude.

The statement, "I really don't like that Carlos came back from the meeting very upset," reflects the ______ component of an attitude.A. behavioralB. emotionC....

The ______ component of an attitude consists of the beliefs and knowledge one has about a situation.

The ______ component of an attitude consists of the beliefs and knowledge one has about a situation.A. behavioralB. decisionalC. cognitiveD. affectiveE....

The three components of ______ are affective, cognitive, and behavioral.

The three components of ______ are affective, cognitive, and behavioral.A. value assessmentB. attitudeC. job satisfactionD. personalityE. stressAnswer: B....

According to the Society for Human Resource Management, employees are more interested in ______ rather than just earning a paycheck.

According to the Society for Human Resource Management, employees are more interested in ______ rather than just earning a paycheck.A. advancement opportunityB....

The abstract ideals that guide a person's thinking and behavior across all situations are called

The abstract ideals that guide a person's thinking and behavior across all situations are calledA. ethics.B. culture.C. values.D. attitudes.E. perceptions.Answer: C....

Organizational ______ tries to explain and predict workplace behavior to help managers better lead and motivate others.

Organizational ______ tries to explain and predict workplace behavior to help managers better lead and motivate others.A. behaviorB. developmentC. cultureD....

The ability to control your emotions and act with honesty and integrity in reliable and adaptable ways is known as

The ability to control your emotions and act with honesty and integrity in reliable and adaptable ways is known asA. self-awareness.B. self-management.C....

Which of the following is a trait of emotional intelligence?

Which of the following is a trait of emotional intelligence?A. Situational awarenessB. Self-sufficiencyC. Self-monitoringD. Social awarenessE. Self-efficacyAnswer: D....

The ability to cope, empathize with others, and be self-motivated is called

The ability to cope, empathize with others, and be self-motivated is calledA. emotional intelligence.B. self-awareness.C. social awareness.D. self-efficacy.E....

People with high ______ are responsive to social and interpersonal cues of others.

People with high ______ are responsive to social and interpersonal cues of others.A. self-esteemB. self-monitoringC. locus of controlD. self-efficacyE....

If a manager knows one of her subordinates has low self-esteem and wishes to enhance it, she should

If a manager knows one of her subordinates has low self-esteem and wishes to enhance it, she shouldA. provide frequent reminders about improving weaknesses.B....

The extent to which people like or dislike themselves is called their

The extent to which people like or dislike themselves is called theirA. emotional stability.B. self-esteem.C. locus of control.D. self-efficacy.E. self-monitoring.Answer: B....

Tony is a manager of several subordinates that seem to be low in self-efficacy. In an effort to improve this, he should

Tony is a manager of several subordinates that seem to be low in self-efficacy. In an effort to improve this, he shouldA. let them learn new tasks independently.B....

Complex, challenging, and autonomous jobs tend to enhance people's perceptions of their

Complex, challenging, and autonomous jobs tend to enhance people's perceptions of theirA. self-efficacy.B. increased anxiety.C. tolerance for pain.D....

Belief in one's personal ability to do a task is called

Belief in one's personal ability to do a task is calledA. self-esteem.B. openness to experience.C. self-efficacy.D. locus of control.E. self-monitoring.Answer: C....

People with ______ exhibit less anxiety, greater motivation, and stronger expectations that effort leads to performance.

People with ______ exhibit less anxiety, greater motivation, and stronger expectations that effort leads to performance.A. high self-efficacyB. high self-monitoringC....

The extent to which people believe they control their own fate through their own efforts is called their

The extent to which people believe they control their own fate through their own efforts is called theirA. tolerance for ambiguity.B. locus of control.C....

How should a manager use personality tests?

How should a manager use personality tests?A. Use graphology tests to infer personalityB. Create personality profiles of the desirable employee for different...

A person who is apt to take initiative and persevere to influence the environment is said to have a ______ personality.

A person who is apt to take initiative and persevere to influence the environment is said to have a ______ personality.A. emotionally stableB. proactiveC....

_____ has been associated with success for managers and salespeople.

_____ has been associated with success for managers and salespeople.A. ExtroversionB. AgreeablenessC. Openness to experienceD. Emotional stabilityE. ConscientiousnessAnswer: A....

Adrienne really enjoys mingling at work functions, both to network for new contacts and simply to share stories with other interesting people. Adrienne probably scores high in

Adrienne really enjoys mingling at work functions, both to network for new contacts and simply to share stories with other interesting people. Adrienne...

Lorenzo is frequently nervous, tense and worried, both at work and at home. He likely scores low on which of the Big Five personality dimensions?

Lorenzo is frequently nervous, tense and worried, both at work and at home. He likely scores low on which of the Big Five personality dimensions?A. Emotional...

The stable psychological traits and behavioral attributes that give a person her identity are known as her

The stable psychological traits and behavioral attributes that give a person her identity are known as herA. character.B. values.C. attitudes.D. attributions.E....

Gen Yers are more likely than older workers to

Gen Yers are more likely than older workers toA. be very independent.B. desire financial rewards exclusively.C. appreciate a slower pace.D. want more...

kotter proposed which of the following for organizational change?

kotter proposed which of the following for organizational change?A. A three stage model: unfreezing, changing, and refreezingB. Three types of innovation:...

Which of the following is NOT a leading reason that employees resist change?

Which of the following is NOT a leading reason that employees resist change?A. Individual predisposition toward changeB. Climate of mistrustC. Fear of...

An innovative change involves ______ complexity, cost, and uncertainty.

An innovative change involves ______ complexity, cost, and uncertainty.A. noB. minimumC. moderateD. highE. extremeAnswer: C. moder...

A change that represents the introduction of a new practice to an organization but that is not new to the industry is called a(n)

A change that represents the introduction of a new practice to an organization but that is not new to the industry is called a(n)A. mimicry change.B....

Micky, a manager in a snowboard store, is changing the work schedule of his long-term employees for the annual fall sale, the shop's busiest time. He is using the same basic schedule as last year. Micky should expect that his employees will be

Micky, a manager in a snowboard store, is changing the work schedule of his long-term employees for the annual fall sale, the shop's busiest time. He...

At Monarch Toys, employees know that during the month of December they are generally required to work different schedules, often with some overtime, to support the holiday shopping season. This is an example of a(n) ______ change.

At Monarch Toys, employees know that during the month of December they are generally required to work different schedules, often with some overtime, to...

Employees are likely to see an adaptive change as

Employees are likely to see an adaptive change asA. highly threatening.B. moderately threatening.C. somewhat threatening.D. least threatening.E. totally...

The reintroduction of a familiar practice within the same organization is called a(n)

The reintroduction of a familiar practice within the same organization is called a(n)A. practical change.B. adaptive change.C. reactive change.D. innovative...

Which of the following is NOT a way to encourage innovation?

Which of the following is NOT a way to encourage innovation?A. Creating a culture that celebrates failure.B. Supporting innovation with investments of...

Rodeo Drive Cosmetics recently introduced a new acai berry lip balm. Nikhil, director of new product development, has just reviewed the dismal results. It appears that Nikhil's team did adequate research on the product's acceptance by consumers prior to its introduction and is equally troubled. Nikhil should

Rodeo Drive Cosmetics recently introduced a new acai berry lip balm. Nikhil, director of new product development, has just reviewed the dismal results....

Researchers working on hydrogen fuel cells hope that this could be a(n) ______ innovation, leading to a clean, renewable energy source, and reducing dependence on depleting fossil fuels with their adverse impact on the global environment.

Researchers working on hydrogen fuel cells hope that this could be a(n) ______ innovation, leading to a clean, renewable energy source, and reducing dependence...

The management department at a local university began posting all assignments and other class materials to a course management website instead of creating a packet for students to purchase each term. This is a(n) ______ innovation.

The management department at a local university began posting all assignments and other class materials to a course management website instead of creating...

A(n) ______ innovation is a change in the way a product or service is conceived, manufactured, or disseminated.

A(n) ______ innovation is a change in the way a product or service is conceived, manufactured, or disseminated.A. proceduralB. radicalC. productD. processE....

A technological innovation is generally a(n) ______ innovation.

A technological innovation is generally a(n) ______ innovation.A. adaptiveB. productC. reactiveD. processE. industrialAnswer: B. prod...

Ben, an OD consultant, is visiting Rainwater Supplements a year after he assisted them in making changes to their employee incentive plan. Now he is comparing sales and turnover data from the last three years to the current year. Ben is in the ______ stage of OD.

Ben, an OD consultant, is visiting Rainwater Supplements a year after he assisted them in making changes to their employee incentive plan. Now he is comparing...

In which of the following situations would OD techniques be the most helpful?

In which of the following situations would OD techniques be the most helpful?A. Increasing efficiency among employees in a firmB. Assisting employees...

Which of the following is NOT one of the primary uses of OD?

Which of the following is NOT one of the primary uses of OD?A. Improving recruitmentB. Adapting to a mergerC. Managing conflictD. Revitalizing an organizationE....

Organizational development is often put into practice by a

Organizational development is often put into practice by aA. catalytic consultant.B. change agent.C. behavioral consultant.D. transformative consultant.E....

The set of techniques used for implementing planned change to make people and organizations more effective is called

The set of techniques used for implementing planned change to make people and organizations more effective is calledA. corporate transformation.B. TQM.C....

Falcon Touring Bikes recently instituted cross-functional teams to develop new products. Team members are spread across the country. It is expensive and time-consuming for people to travel from their different locations to headquarters to meet. The company would benefit most from a change in ______ involving

Falcon Touring Bikes recently instituted cross-functional teams to develop new products. Team members are spread across the country. It is expensive and...

Yoga Productions is in the process of cross-training all of its entry-level employees to be able to take phone orders or answer customer questions, and to process orders in overflow situations. The company is changing its

Yoga Productions is in the process of cross-training all of its entry-level employees to be able to take phone orders or answer customer questions, and...

Smart Office Furnishings has had several incidents lately in which its drivers became lost when attempting deliveries. The drivers have no GPS or other access to computerized information and rely on the customers themselves for directions. Smart Office Furnishings probably needs to change its

Smart Office Furnishings has had several incidents lately in which its drivers became lost when attempting deliveries. The drivers have no GPS or other...

Maid to Clean is considering implementing a system that will pay the cleaning workers based on the number of completed residential jobs, coupled with satisfactory ratings on random inspections to insure quality. Managers believe that this will reduce labor costs. Maid to Clean is focusing on changing employee

Maid to Clean is considering implementing a system that will pay the cleaning workers based on the number of completed residential jobs, coupled with...

Laredo Insurance is about to install a new computer system that will change the way claims adjusters settle claims. Adjusters will be able to do the adjustment and issue the check right at the scene of the accident. Laredo most likely needs to focus on changing employee

Laredo Insurance is about to install a new computer system that will change the way claims adjusters settle claims. Adjusters will be able to do the adjustment...

Non-managerial employees at Romero Manufacturing belong to a union. The union has come close to striking several times over the years and labor negotiations have recently been very tense. Romero likely needs to focus on changing

Non-managerial employees at Romero Manufacturing belong to a union. The union has come close to striking several times over the years and labor negotiations...

The human resource department at The Book Source has just calculated the absenteeism rate for 2010, and it is 25% higher than it was in 2008 and 2009. Managers should

The human resource department at The Book Source has just calculated the absenteeism rate for 2010, and it is 25% higher than it was in 2008 and 2009....

Which of the following is NOT an inside force that is an indicator for an organization that change might be needed?

Which of the following is NOT an inside force that is an indicator for an organization that change might be needed?A. High turnoverB. Excessive conflict...

Arizona Pottery is having a difficult time finding inexpensive labor, which it attributes to an unfriendly climate toward Hispanics since the passage of tough illegal immigration legislation in that state. This is an example of a(n) ______ change.

Arizona Pottery is having a difficult time finding inexpensive labor, which it attributes to an unfriendly climate toward Hispanics since the passage...

The increasing diversity of the American workforce is an example of a(n) ______ change.

The increasing diversity of the American workforce is an example of a(n) ______ change.A. demographicB. marketC. social & politicalD. politicalE....

The invention of a machine to make plastic corks for wine bottles has severely affected companies that produce traditional cork. This is an example of a(n) ______ change.

The invention of a machine to make plastic corks for wine bottles has severely affected companies that produce traditional cork. This is an example of...

Which of the following is an example of a force for change originating outside the organization?

Which of the following is an example of a force for change originating outside the organization?A. Productivity issuesB. Conflict managementC. Structural...

Wal-Mart's implementation of RFID, a type of technology that allows it to improve inventory tracking, is an example of a(n) ______ change.

Wal-Mart's implementation of RFID, a type of technology that allows it to improve inventory tracking, is an example of a(n) ______ change.A. reactiveB....

Which of the following is an example of a proactive change?

Which of the following is an example of a proactive change?A. Ciara's staff is unhappy about the long hours they have been working and several of them...

Quinton has a difficult employee, Melissa, with whom he has been dealing for over a year. Despite repeated attempts to correct her workplace behavior, she has not improved. Which of the following is a good suggestion for handling this case?

Quinton has a difficult employee, Melissa, with whom he has been dealing for over a year. Despite repeated attempts to correct her workplace behavior,...

If an employee has been dismissed "for cause" this means that

If an employee has been dismissed "for cause" this means thatA. he has the right to get his position back in the future.B. he quit the job.C. the company...

Which of the following is NOT a principal reason why an employee may be transferred?

Which of the following is NOT a principal reason why an employee may be transferred?A. Employee's skills are needed in another part of the organizationB....

In considering a promotion for a subordinate, a manager must ensure fairness and

In considering a promotion for a subordinate, a manager must ensure fairness andA. openness.B. permanence.C. profitability.D. nondiscrimination.E. safety.Answer: D....

Which of the following is the best statement of feedback?

Which of the following is the best statement of feedback?A. "You're always doing personal stuff at work."B. "That's the wrong way to print that document."C....

The type of appraisal that is most subject to validity problems due to evaluator bias is the ______ appraisal.

The type of appraisal that is most subject to validity problems due to evaluator bias is the ______ appraisal.A. behavioralB. 360-degree feedbackC. objectiveD....

Sandra is conducting performance appraisals of members of her sales team. The report is quite simple; she compares each person's sales on a quarterly basis to the goal for that quarter. Sandra is using a(n) ______ system of appraisal.

Sandra is conducting performance appraisals of members of her sales team. The report is quite simple; she compares each person's sales on a quarterly...

Tomiko, an HR manager, is designing a training class for those working on various cross-functional teams within her company. This class that is aimed at improving group decision making. What method of delivery should she choose?

Tomiko, an HR manager, is designing a training class for those working on various cross-functional teams within her company. This class that is aimed...

Tracy, an HR manager, had a meeting with the director of operations to determine if the new training program appears to be effective in improving productivity on the shop floor. Tracy is performing which step of the training process?

Tracy, an HR manager, had a meeting with the director of operations to determine if the new training program appears to be effective in improving productivity...

When Greg interviewed for a position as an entry-level structural engineer, he was asked to solve several engineering problems by hand. This is an example of a(n)

When Greg interviewed for a position as an entry-level structural engineer, he was asked to solve several engineering problems by hand. This is an example...

In an interview Gabe asked Danielle to tell him about a time when she was able to overcome some sort of adversity. Gabe is conducting a(n)

In an interview Gabe asked Danielle to tell him about a time when she was able to overcome some sort of adversity. Gabe is conducting a(n)A. realistic...

Which of the following is a good suggestion for managers when conducting interviews?

Which of the following is a good suggestion for managers when conducting interviews?A. Ask about the candidate's family to show personal interest.B. The...

The type of interview that is most likely to cause managers problems because of its potential for bias and questionable legality is the

The type of interview that is most likely to cause managers problems because of its potential for bias and questionable legality is theA. realistic job...

When Javier became one of three final candidates for a managerial position with a large medical supply company, the director of the department scheduled a special meeting with him. There, the two talked about the stressful deadlines and heavy travel required of the position, as well as the great compensation and multiple perks. Javier appreciated that the director took time to conduct a

When Javier became one of three final candidates for a managerial position with a large medical supply company, the director of the department scheduled...

Placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet is called

Placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet...

Lauren worked in a distribution warehouse for a power tool company. Throughout the building, there were posters and calendars of a sexually explicit nature, and they made Lauren very uncomfortable. This is

Lauren worked in a distribution warehouse for a power tool company. Throughout the building, there were posters and calendars of a sexually explicit nature,...

Management at Perry Architecture wanted to raise the levels of minorities and women in its ranks. So, the company began an active recruitment program with a local university, and a special career development program as well. Perry has started a(n) ______ plan.

Management at Perry Architecture wanted to raise the levels of minorities and women in its ranks. So, the company began an active recruitment program...

After being referred by a friend, Shabina attended a job interview. She didn't feel it went well, but was surprised when her friend told her the boss didn't like that she had worn her hijab, a traditional headscarf, saying "our customers prefer working with Christians". This is an example of

After being referred by a friend, Shabina attended a job interview. She didn't feel it went well, but was surprised when her friend told her the boss...

Peter has a degenerative eye disease that is causing him to gradually lose his eyesight. When he asked his employer to purchase him a low vision computer for use at work, he was instead let go. This violates provisions of the

Peter has a degenerative eye disease that is causing him to gradually lose his eyesight. When he asked his employer to purchase him a low vision computer...

Which of the following permits suits against employers for punitive damages in cases of intentional discrimination?

Which of the following permits suits against employers for punitive damages in cases of intentional discrimination?A. Civil Rights ActB. Equal Pay ActC....

The ______ Act established the Equal Employment Opportunity Commission.

The ______ Act established the Equal Employment Opportunity Commission.A. Equal PayB. WagnerC. Social SecurityD. Occupational Safety and HealthE. Civil...

Which piece of legislation first established the U.S. federal minimum wage?

Which piece of legislation first established the U.S. federal minimum wage?A. Wagner ActB. Social Security ActC. Fair Labor Standards ActD. Occupational...

Passed in 1935, the ______ Act resulted in the National Labor Relations Board.

Passed in 1935, the ______ Act resulted in the National Labor Relations Board.A. WagnerB. Social SecurityC. Taft-HartleyD. Occupational Safety and HealthE....

Adam, an HR manager, was using reports from the U.S. Bureau of Labor Statistics and the U.S. Census Bureau for information about his industry's labor pool in his geographic area. Adam is planning to

Adam, an HR manager, was using reports from the U.S. Bureau of Labor Statistics and the U.S. Census Bureau for information about his industry's labor...

Gabriella had been working as an executive assistant to the president for nearly twenty years, so when she retired no one had a good idea of all that her job entailed. Before she left, Laura sat with her for two weeks to observe her duties and ask her the details of all functions. Laura was performing a

Gabriella had been working as an executive assistant to the president for nearly twenty years, so when she retired no one had a good idea of all that...

A ______ describes the minimum qualifications a person must have to perform a job successfully.

A ______ describes the minimum qualifications a person must have to perform a job successfully.A. job specificationB. realistic job previewC. job descriptionD....

A specialist at UPS that rides with couriers to learn about delivery times and potential problems is conducting a job

A specialist at UPS that rides with couriers to learn about delivery times and potential problems is conducting a jobA. posting.B. specification.C. analysis.D....

Which of the followings is not the advantages of environmental standard?

Which of the followings is not the advantages of environmental standard?A) Documentation advantages.B) Systematic approach to pollution prevention.C)...

ISO 14000 is about

ISO 14000 is aboutA) Minimum standard in Japan.B) Managing environment.C) Emphasize on leadership and customer requirements.D) Standards in Europe.An...

Empowerment is very important element in improving the quality. what a firm should do next?

Empowerment is very important element in improving the quality. what a firm should do next?A) To determine what is important.B) Develop the Total Quality...

Which of the followings is not the risk for Supply Chain?

Which of the followings is not the risk for Supply Chain?A) Vendor qualityB) Too reliances.C) Many suppliersD) Political risksAnswer:&nbs...

Which of the following did not indicates the implications of quality?

Which of the following did not indicates the implications of quality?A) Improve competitiveness.B) Pricing of a product.C) Customer perception new products.D)...

One of the supply chain strategy is _______. It combines of purchasing from few suppliers and vertical integration.

One of the supply chain strategy is _______. It combines of purchasing from few suppliers and vertical integration.A) TaguchiB) Six sigmaC) KeiretsuD)...

______ and economic forecasting are specialized techniques that may fall outside the role of the operations manager.

______ and economic forecasting are specialized techniques that may fall outside the role of the operations manager.A) Demand ForecastingB) Supply ForecastingC)...

Kagen is a fresh graduate form local university. He is so eager to start his own business. Before implementing the operations, what is the second step Kagen should do?

Kagen is a fresh graduate form local university. He is so eager to start his own business. Before implementing the operations, what is the second step...

Kagen is a fresh graduate form local university. He is so eager to start his own business. Before implementing the operations, what is the first step Kagen should do?

Kagen is a fresh graduate form local university. He is so eager to start his own business. Before implementing the operations, what is the first step...

____ is the significant to achieving competitive advantages.

____ is the significant to achieving competitive advantages.A) Core CompetenciesB) DifferentiationC) Mission and strategyD) Key Success FactorAnswer:...

Operational strategy answer the question of how? What is how?

Operational strategy answer the question of how? What is how?A) How to accomplished mission?B) How to develop a strategyC) How to track the how well the...

According to Jay Heizer and Barry Render, tariff is another reason to go global.

According to Jay Heizer and Barry Render, tariff is another reason to go global.A) Agree.B) Disagree.C) Debatable.D) Depends.Answer:&nbs...

In operations perspective, why should a company go International?

In operations perspective, why should a company go International?A) To increase reputation and public image.B) To increase market shareC) To learn and...

There 2 things that a firm must do before they can implement the operation. The second step is _______.

There 2 things that a firm must do before they can implement the operation. The second step is _______.A) Developed mission statementB) Think of strategyC)...

Strategy ________?

Strategy ________?A) Directs the institution of what they should be.B) Is about implementation.C) Is about research and development.D) Directs the management...

A good manager performs the basic function of the management process. Which is NOT TRUE about management function?

A good manager performs the basic function of the management process. Which is NOT TRUE about management function?A) OperatingB) OrganisingC) PlanningD)...

'The creation of goods and services' refers to __________.

'The creation of goods and services' refers to __________.A) ProductionB) ProductivityC) OperationD) Supply ChainAnswer:&nbs...

Which of the department tracks the economic functions in an organisation?

Which of the department tracks the economic functions in an organisation?A) Finance DepartmentB) Sales DepartmentC) Economic Unit PlanD) Human Resource...

There are 3 main functioning areas in any business. One of them is _______ ?

There are 3 main functioning areas in any business. One of them is _______ ?A) BrandingB) DesigningC) ConstructionD) PlanningAnswer:&nbs...

Which of the followings best describe service?

Which of the followings best describe service?A) We can always order to get services.B) Import and export of services are normal jobs for Operations Managers.C)...

Operations Management is a (n) ________.

Operations Management is a (n) ________.A) ProcessB) ActivityC) ValueD) RelationshipAnswer:&nbs...

Quality is one of the ten strategic OM decisions. Define quality.

Quality is one of the ten strategic OM decisions. Define quality.A Something to do with deciding the price.B Something to do with customers' expectation.C...

What is strategy?

What is strategy?A Strategy directs the organisation of what they should be.B Strategy directs the organisation on how to get there.C Strategy is about...

Agrobank has many customers doing business in Singapore. They would like to be part of the customers financial instrument but no intention to open a branch oversees. What should Agrobank do?

Agrobank has many customers doing business in Singapore. They would like to be part of the customers financial instrument but no intention to open a branch...

What Operations Managers' scope and responsibilities?

What Operations Managers' scope and responsibilities?A Decide on procurements.B Decide on pricing.C Create demands for products.D Designing the layout...

Why go global?

Why go global?A To increase market share.B More well known.C To learn to improve operations.D Multidomestic strategyAnswer:&nbs...

__________ a strategy that combines the benefits of global-scale efficiencies.

__________ a strategy that combines the benefits of global-scale efficiencies.A Joint VenturesB AcquisitionC Greenwich strategyD Transnational strate...

What is Operations Management?

What is Operations Management?A Management skills to run business.B Activities that transform materials into products.C Unique, cheap, and responsive.D...

The external negative factor in analysis is _______.

The external negative factor in analysis is _______.A StrenghtB WeaknessC Opportunities.D Threats.Answer:&nbs...

What is the factor affecting mission?

What is the factor affecting mission?A Premises.B Product.C Customers.D Colours.Answer:&nbs...

Why Operations Management?

Why Operations Management?A) OM is the only core parts in any business.B) To understand how goods and services are produced.C) OM is the only way for...

Competing on response simply mean.

Competing on response simply mean.A Quick.B Inexpensive.C Customer serviceD Uniqueness.E Reliable.Answer:&nbs...

Before we can implement business operations, we must ________.

Before we can implement business operations, we must ________.A Think of strategy.B Developed mission statement.C Recruit the best staff.D Decides the...

Tariffs in one of the reason to go global.

Tariffs in one of the reason to go global.A Debatable.B Depends.C Disagree.D Agree.Answer:&nbs...

Define Services.

Define Services.A) In service, there should not be any issues of interactions.B) We can always order for services.C) Import and export of SERVICES is...

How to decide on operations when it comes to Services.

How to decide on operations when it comes to Services.A) Services cannot be stored.B) Supply chain is important but not critical.C) Services need to be...

How can a firm achieve competitive advantage via operations?

How can a firm achieve competitive advantage via operations?A) Competing on getting the quick supplies.B) Competing on getting the best employees.C) Competing...

In recent years, Proton has been using Lotus expertise in handling and steering. Proton bought Lotus to benefit the long run economy of scale. Even though Lotus maintains its name and brand, the top management of Lotus is actually Proton itself. This explains the theory of __________

In recent years, Proton has been using Lotus expertise in handling and steering. Proton bought Lotus to benefit the long run economy of scale. Even though...

During a production, two processes needed to work simultaneously before the last process began. The whole process is better shown in _____.

During a production, two processes needed to work simultaneously before the last process began. The whole process is better shown in _____.A) Assembly...

"Environmental friendly" products are made _____

"Environmental friendly" products are made _____A) using homegrown materialsB) using less energyC) using inexpensive materialsD) According to ISO 9001...

Which of the following product development strategies has the highest risk?

Which of the following product development strategies has the highest risk?A) New Internally developed products industriesB) Joint VentureC) Acquiring...

The change in laptop model life cycles from 2 years to less than 6 months is the results of ________.

The change in laptop model life cycles from 2 years to less than 6 months is the results of ________.A) Time-based competitionB) Value AnalysisC) Life...

_______ is the premier issue in new product development.

_______ is the premier issue in new product development.A) Understanding the customerB) Market PracticeC) Professional StandardsD) Sociological and demographic...

In 2006, Bank Negara Malaysia announced that Malaysia will be in Islamic banking hub in South East Asia, and ready to relax the rules and regulations in allowing foreign bank to enter the country, Kuwait Finance House was the first bank to make the first move. They assume this as _____ .

In 2006, Bank Negara Malaysia announced that Malaysia will be in Islamic banking hub in South East Asia, and ready to relax the rules and regulations...

Proton was appraised by the automobile industry player with the launching of their latest nidek Oritib Oreve, The launching shows how Preve was developed from scratch to finished product via 3D. Proton was using _____________.

Proton was appraised by the automobile industry player with the launching of their latest nidek Oritib Oreve, The launching shows how Preve was developed...

Noah goes to Tesco to buy a new rack for his new books. Back homes, he realises the instruction given was only images without wording or specific instruction for assemble the rack.Noah receives ______

Noah goes to Tesco to buy a new rack for his new books. Back homes, he realises the instruction given was only images without wording or specific instruction...

Product design has begun to stabilise, and effective forecasting is necessary. This statement best describe _________

Product design has begun to stabilise, and effective forecasting is necessary. This statement best describe _________A) Growth phaseB) Decline phaseC)...

When McKenzie consulting Al-Rajhi bank on brand, staff, top managers, and even customers were participated in the planning for future brand development of Al-Rajhi, McKenzie is applying _______

When McKenzie consulting Al-Rajhi bank on brand, staff, top managers, and even customers were participated in the planning for future brand development...

In Quantitative forecast techiniques, ______ uses a series of past data points to make a forecast.

In Quantitative forecast techiniques, ______ uses a series of past data points to make a forecast.A) Time series modelB) Associative modelC) Delphi ModelD)...

In qualitative forecast techniques, method that solicits input from customers or potential customers regarding future plans is also identified as _________

In qualitative forecast techniques, method that solicits input from customers or potential customers regarding future plans is also identified as _________A)...

______ and technological forecasting are specialized techniques that may fall outside the role of the operations manager.

______ and technological forecasting are specialized techniques that may fall outside the role of the operations manager.A) Demand ForecastingB) Supply...

MMU is planning to establish a new campus in Johor. Sally, the __ is required to forecast the human capital needed by MMU for the new campus.

MMU is planning to establish a new campus in Johor. Sally, the __ is required to forecast the human capital needed by MMU for the new campus.A) Operation...

Sales Manager from hewlett-Packard requested to come up with 2.5 years sales planning. He should apply ______.

Sales Manager from hewlett-Packard requested to come up with 2.5 years sales planning. He should apply ______.A) Short-range forecastB) Medium-range forecastC)...

Beofre Slime Darby would make any forecast and validate the results, they should ______ .

Beofre Slime Darby would make any forecast and validate the results, they should ______ .A) Gather the data neededB) Select the forecasting modelC) determine...

When planning for purchasing or job scheduling, usually a firm use ____ for forecasting.

When planning for purchasing or job scheduling, usually a firm use ____ for forecasting.A) Short range ForecastB) Medium Range ForecastC) Long range forecastD)...

Sony recently annouced that they will keep producing new products in 6 months in order for them to keep current in the market. This is the results of _______

Sony recently annouced that they will keep producing new products in 6 months in order for them to keep current in the market. This is the results of...

Alcatel is developing new products. They concern with the rates of technological progress in the market. Which type of forecast are they using?

Alcatel is developing new products. They concern with the rates of technological progress in the market. Which type of forecast are they using?A) Demand...

Dysarthria can occur within what systems of speech?

Dysarthria can occur within what systems of speech?Answer: respiratory, phonatory, resonatory, articulatory, and prosodic syste...

Treatment approaches for apraxia of speech aim to

Treatment approaches for apraxia of speech aim toAnswer: improve speech production and intelligibility, reestablish motor plans/programs, improve...

The Sentence Production Program for Aphasia is most often used with fluent or nonfluent aphasia?

The Sentence Production Program for Aphasia is most often used with fluent or nonfluent aphasia?Answer: nonfluent apha...

Treatment goal of treating underlying forms

Treatment goal of treating underlying formsAnswer: improvements in production and comprehension of trained sentences that will generalize to linguistically...

Treatment of underlying forms is mostly used with what type of aphasia?

Treatment of underlying forms is mostly used with what type of aphasia?Answer: Broc...

Treatment of underlying forms is designed to improve _ __.

Treatment of underlying forms is designed to improve _______ ________.Answer: sentence structu...

What is multiple modality input?

What is multiple modality input?Answer: Use of high frequency, concrete words in short, simple grammatical constructi...

In the OARS technique, achievement is motivated by the clinician's use of what five things?

In the OARS technique, achievement is motivated by the clinician's use of what five things?Answer: open-ended questions, affirmations, reflections,...

The _________ Program is a behavioral treatment used for reducing anxiety, agitation, depression, wandering, isolation, and boredom through increasing the patient's current skills.

The _________ Program is a behavioral treatment used for reducing anxiety, agitation, depression, wandering, isolation, and boredom through increasing...

What are the three nonfluent aphasia types?

What are the three nonfluent aphasia types?Answer: Broca's, Global Aphasia, and Transcortical Motor Apha...

What are the 4 types of fluent aphasias?

What are the 4 types of fluent aphasias?Answer: Wernicke's, Conduction, Transcortical Sensory, and Ano...

Which technique most effective for teaching adults with dementia meaningful daily tasks and skills which can increase their independence and be maintained through follow-ups?

Which technique most effective for teaching adults with dementia meaningful daily tasks and skills which can increase their independence and be maintained...

Environmental modifications, external memory cues, and internal memory cues are all what kind of therapy techniques?

Environmental modifications, external memory cues, and internal memory cues are all what kind of therapy techniques?Answer: indirect therapy tec...

Some examples of external cues include

Some examples of external cues includeAnswer: alarms/timers, whiteboards, journals, photo albums, check lists, maps, calendars, labeling, clocks,...

What is the therapy technique that is an emotion-related approach aimed at reducing anxiety and challenging behaviors?

What is the therapy technique that is an emotion-related approach aimed at reducing anxiety and challenging behaviors?Answer: Simulated Presence...

Reality orientation techniques can sometimes lead to what?

Reality orientation techniques can sometimes lead to what?Answer: negative behaviors, especially when used in the later stages of demen...

Reality orientation works well with what scale?

Reality orientation works well with what scale?Answer: The Global Deterioration Scale stages ...

True or false? It is best to use reality orientation by using a check list.

True or false? It is best to use reality orientation by using a check list.Answer: False. It is best to use this technique through conversation with...

Treatment strategies for cognitive impairment can be or __?

Treatment strategies for cognitive impairment can be ________ or __________?Answer: compensatory or restorat...

Computer or tablet-based treatment approaches can aid in treating __, and .

Computer or tablet-based treatment approaches can aid in treating ______________, and ____________.Answer: processing speed, attention, and working...

Reality orientation techniques are often combined with what?

Reality orientation techniques are often combined with what?Answer: external (visual) graphic a...

Therapy tasks should be and for the patient.

Therapy tasks should be ________ and ________ for the patient.Answer: functional and va...

What three things characteristics should be considered when selecting therapy tasks and desired outcomes for patients with cognitive impairment?

What three things characteristics should be considered when selecting therapy tasks and desired outcomes for patients with cognitive impairment?Answer: The...

What is the goal of cognitive-communication treatment?

What is the goal of cognitive-communication treatment?Answer: To maximize the individual's quality of life and communication success, using whichever...

Which of the naming tests (objects in a category or words that start with "f") is more revealing?

Which of the naming tests (objects in a category or words that start with "f") is more revealing?Answer: naming objects in a categ...

What score on the Naming Test indicates that the patient likely has a cognitive impairment and that their risk of Alzheimer's disease is 20 times higher than those that can achieve this score?

What score on the Naming Test indicates that the patient likely has a cognitive impairment and that their risk of Alzheimer's disease is 20 times higher...

The Cognitive Linguistic Quick Test Plus, Arizona Battery for Communication Disorders of Dementia (2nd edition), Rivermead Behavioral Memory Test-3, Repeatable battery for the Assessment of Neuropsychological status, Communication Activities of Daily Living-3, and the Functional Linguistic Communication Inventory-2 are all what?

The Cognitive Linguistic Quick Test Plus, Arizona Battery for Communication Disorders of Dementia (2nd edition), Rivermead Behavioral Memory Test-3, Repeatable...

_________ is effective in facilitating recall?

_________ is effective in facilitating recall?Answer: space retrie...

Screenings for Alzheimer's Disease and MCI

Screenings for Alzheimer's Disease and MCIAnswer: the "WORLD" test, the One Minute Naming Te...

How to complete the One Minute Naming Test

How to complete the One Minute Naming TestAnswer: Ask the Pt. to name as many objects in a category that they can in one minute or ask the patient...

What staging is the Brief Cognitive Rating Scale for?

What staging is the Brief Cognitive Rating Scale for?Answer: Global Deterioration Sc...

The Brief Cognitive Rating Scale measures what/the five axis are ______?

The Brief Cognitive Rating Scale measures what/the five axis are ______?Answer: concentration, recent memory, orientation (person, place, time, and...

The MoCA, The SBT, the SLUMS, the Mini Mental Exam, and the Brief Rating Scale are all what?

The MoCA, The SBT, the SLUMS, the Mini Mental Exam, and the Brief Rating Scale are all what?Answer: Cognitive Screeni...

What staging test is the mini mental exam for?

What staging test is the mini mental exam for?Answer: Functional assessm...

Which of the following statements regarding expatriates are correct?

Which of the following statements regarding expatriates are correct?Answer: Companies striving for a multinational organizational culture are moving...

What are advantages of bringing foreign nationals to work at a parent company?

What are advantages of bringing foreign nationals to work at a parent company?Answer: They are able to share knowledge about how business is conducted...

When creating a presence overseas, the employees from the parent country are called ____________

When creating a presence overseas, the employees from the parent country are called ____________Answer: Expatria...

Employees who work in a country other than their native country are called ______.

Employees who work in a country other than their native country are called ______.Answer: Third-country Nation...

Which of the following are traits that may be associated with candidates who are likely to succeed in a global environment?

Which of the following are traits that may be associated with candidates who are likely to succeed in a global environment?Answer: Sensitivity to...

Workers for an overseas subsidiary that are natives of a country other than home or host countries are known as ______.

Workers for an overseas subsidiary that are natives of a country other than home or host countries are known as ______.Answer: Third-country nat...

Career _________ programs can give a wide range of employees exposure and experience in line jobs and as a result make senior management positions more available to them.

Career _________ programs can give a wide range of employees exposure and experience in line jobs and as a result make senior management positions more...

There is a trend toward using more expatriates in top management positions.

There is a trend toward using more expatriates in top management positions.Answer: Fa...

Individuals sent from a company's parent country to work in overseas operations are referred to as ______.

Individuals sent from a company's parent country to work in overseas operations are referred to as ______.Answer: Expatria...

Which of the following are ways organizations monitor diversity efforts?

Which of the following are ways organizations monitor diversity efforts?Answer: Organizations use advisory groups to assess the impact of practices...

Company employees who are natives of the country where an overseas subsidiary is located are known as ______.

Company employees who are natives of the country where an overseas subsidiary is located are known as ______.Answer: Host-country nation...

True or false: An important step in career development is to make sure deserving employees have the opportunity to work in staff positions.

True or false: An important step in career development is to make sure deserving employees have the opportunity to work in staff positions.Answer:&nb...

The major identifier of a pluralistic organization is a(n) ______ population.

The major identifier of a pluralistic organization is a(n) ______ population.Answer: Dive...

Truly multicultural organizations ______.

Truly multicultural organizations ______.Answer: Develop a synergistic atmosphere and generally lack prejudice and discriminat...

Some of the most common negative effects of diversity that involve misunderstandings, inaccuracies, inefficiencies, and slowness are ______ problems.

Some of the most common negative effects of diversity that involve misunderstandings, inaccuracies, inefficiencies, and slowness are ______ problems....

When the normal tendency for people to associate with those who are like themselves manifests in the workplace, it often results in ______ between different groups.

When the normal tendency for people to associate with those who are like themselves manifests in the workplace, it often results in ______ between different...

Which of the following are characteristics of a pluralistic organization?

Which of the following are characteristics of a pluralistic organization?Answer: Unresolved conflict, More integration, Affirmative act...

Anwar has worked for the same company for 20 years. His group just hired Davonte, a new, young employee. Davonte comes across to Anwar as entitled and cocky. Davonte considers Anwar a relic with bad taste in coffee. This situation reflects which challenge of diversity?

Anwar has worked for the same company for 20 years. His group just hired Davonte, a new, young employee. Davonte comes across to Anwar as entitled and...

When members of organizations inappropriately typecast their 'different' colleagues based on their own interests, values, and cultures, it is referred to as ______.

When members of organizations inappropriately typecast their 'different' colleagues based on their own interests, values, and cultures, it is referred...

Lack of cohesiveness in a group can affect performance in which of the following ways?

Lack of cohesiveness in a group can affect performance in which of the following ways?Answer: Increased miscommunicationDecreased productiv...

companies that hire a diverse workforce ______.

companies that hire a diverse workforce ______.Answer: Develop products that meet consumers' needs in regional and international mark...

Diversity and inclusion initiatives positively impact an organization's competitive advantage through ______.

Diversity and inclusion initiatives positively impact an organization's competitive advantage through ______.Answer: increased ability to attract...

Having expanded beyond gender or skin color, diversity also refers to which of the following differences?

Having expanded beyond gender or skin color, diversity also refers to which of the following differences?Answer: Sexual orientation, disability status,...

Identify statements that highlight the impact of minorities and immigrants on the U.S. workforce.

Identify statements that highlight the impact of minorities and immigrants on the U.S. workforce.Answer: Foreign-born workers make up more than 17...

A collective bargaining agreement might include which of the following?

A collective bargaining agreement might include which of the following?Answer: Individual rights, security clause, grievance procedure, and wage...

A(n) ______ typically specifies individual rights in terms of the use of seniority to determine pay increases, job bidding, and the order of seniority.

A(n) ______ typically specifies individual rights in terms of the use of seniority to determine pay increases, job bidding, and the order of seniority.Answer: Collective...

The Civil Rights Movement, which led to the Civil Rights Act of 1964, was the catalyst for many of the rights that we take for granted today. These rights include which of the following?

The Civil Rights Movement, which led to the Civil Rights Act of 1964, was the catalyst for many of the rights that we take for granted today. These rights...

An organization with a union and a union security clause specifying that workers must join the union after a set period of time is defined as a ______ shop.

An organization with a union and a union security clause specifying that workers must join the union after a set period of time is defined as a ______...

A(n) ______ strike occurs when workers go on strike to compel management to agree with their terms.

A(n) ______ strike occurs when workers go on strike to compel management to agree with their terms.Answer: Econo...

______ is the use of a neutral third party to resolve a labor dispute.

______ is the use of a neutral third party to resolve a labor dispute.Answer: Arbitrat...

The Labor-Management Reporting and Disclosure Act was designed to reduce leadership abuses and corruption in ______.

The Labor-Management Reporting and Disclosure Act was designed to reduce leadership abuses and corruption in ______.Answer: Labor uni...

Once an agreement is signed, management and the union sometimes disagree over interpretation of the agreement. Usually they settle their disputes through ______.

Once an agreement is signed, management and the union sometimes disagree over interpretation of the agreement. Usually they settle their disputes through...

The effort to form a union begins when a(n) ______ describes to workers the benefits they may receive by joining.

The effort to form a union begins when a(n) ______ describes to workers the benefits they may receive by joining.Answer: Union representat...

If warranted, who conducts the union election by secret ballot?

If warranted, who conducts the union election by secret ballot?Answer: NLRB Representat...

Which of the following acts protects private pension programs from mismanagement?

Which of the following acts protects private pension programs from mismanagement?Answer: The Employee Retirement Income Security ...

Which of the following requires employers to maintain records of injuries and deaths caused by workplace accidents and submit to on-site inspections?

Which of the following requires employers to maintain records of injuries and deaths caused by workplace accidents and submit to on-site inspections?...