Identifying the primary activities and support activities that comprise a company's value chain:
A. indicates whether a company's resource strengths will ultimately translate into greater value for shareholders.
B. reveals whether a company's resource strengths are well-matched to the industry's key success factors.
C. is the first step in understanding a company's internal cost structure since each activity in the value chain gives rise to costs.
D. is called benchmarking.
E. is called resource value analysis.
Answer: is the first step in understanding a company's internal cost structure since each activity in the value chain gives rise to costs.