Which of the following is not characteristic of a compensation and reward system designed to help drive successful strategy execution?
A. Tying incentives...
Which of the following is not a sound guideline for designing a reward and incentive system that helps promote good strategy execution?
Which of the following is not a sound guideline for designing a reward and incentive system that helps promote good strategy execution?
A. The reward...
The guidelines for designing an incentive compensation system that will help drive successful strategy execution include
The guidelines for designing an incentive compensation system that will help drive successful strategy execution include
A. making the payoff for...
An important consideration in designing a strategy-supportive reward system is to
An important consideration in designing a strategy-supportive reward system is to
A. link the payment of all monetary rewards to the company's profitability.
B....
A well-designed reward system
A well-designed reward system
A. aligns the well-being of organization members with their contributions to competent strategy execution and the achievement...
The most dependable way to keep people focused on strategy execution and the achievement of performance targets is to
The most dependable way to keep people focused on strategy execution and the achievement of performance targets is to
A. establish ethical compensation...
Motivational and incentive compensation practices that aim at winning the commitment of company personnel to good strategy execution typically
Motivational and incentive compensation practices that aim at winning the commitment of company personnel to good strategy execution typically
A....
A reward system that accentuates positive rewards for good performance
A reward system that accentuates positive rewards for good performance
A. works best in strong culture organizations, while negative motivational...
From the standpoint of promoting successful strategy execution, it is important that the firm's motivation and reward system
From the standpoint of promoting successful strategy execution, it is important that the firm's motivation and reward system
A. be completely free...
A motivation and incentive system that is aimed at spurring stronger employee commitment to good strategy execution
A motivation and incentive system that is aimed at spurring stronger employee commitment to good strategy execution
A. should focus on incorporating...
Which one of the following is not likely to be effective in trying to gain employees' wholehearted commitment to good strategy execution and operating excellence?
Which one of the following is not likely to be effective in trying to gain employees' wholehearted commitment to good strategy execution and operating...
In trying to gain employees' wholehearted commitment to good strategy execution and operating excellence, managers are well advised to use such incentives as
In trying to gain employees' wholehearted commitment to good strategy execution and operating excellence, managers are well advised to use such incentives...
Enlisting employees' sustained and energetic commitment to good strategy execution and achievement of the targeted strategic and financial objectives is best done by
Enlisting employees' sustained and energetic commitment to good strategy execution and achievement of the targeted strategic and financial objectives...
The strategic role of a company's reward system is to
The strategic role of a company's reward system is to
A. compensate employees for performing their assigned duties in a diligent fashion.
B. boost...
Management's most powerful tool for winning employee commitment to good strategy execution and operating excellence is
Management's most powerful tool for winning employee commitment to good strategy execution and operating excellence is
A. the establishment of strategy-supportive...
Management's most powerful tool for mobilizing employee commitment to competent strategy execution and operating excellence is
Management's most powerful tool for mobilizing employee commitment to competent strategy execution and operating excellence is
A. diligent and persistent...
Information systems provide managers with a means for monitoring
Information systems provide managers with a means for monitoring
A. daily team performance in real time.
B. the performance of empowered workers...
The areas that information systems need to cover include all but which one of the following?
The areas that information systems need to cover include all but which one of the following?
A. Financial performance data
B. Corporate culture data
C....
The areas that information systems need to cover include
The areas that information systems need to cover include
A. Financial performance data
B. Supplier/partner/collaborative data
C. Customer data
D....
Well conceived, state-of-the-art information and operating systems
Well conceived, state-of-the-art information and operating systems
A. are essential because business process reengineering efforts, TQM, Six Sigma,...
Installing well-conceived state-of-the-art support systems are an important managerial component of implementing and executing strategy because
Installing well-conceived state-of-the-art support systems are an important managerial component of implementing and executing strategy because
A....
To build a total quality culture and achieve full value from the use of TQM or Six Sigma initiatives, managers can take such action steps as
To build a total quality culture and achieve full value from the use of TQM or Six Sigma initiatives, managers can take such action steps as
A. signaling...
To obtain maximum benefits from benchmarking, best practices, reengineering, TQM, and Six Sigma programs aimed at facilitating better strategy execution, managers need to
To obtain maximum benefits from benchmarking, best practices, reengineering, TQM, and Six Sigma programs aimed at facilitating better strategy execution,...
The big difference between business process reengineering and continuous improvement programs like TQM or Six Sigma is that
The big difference between business process reengineering and continuous improvement programs like TQM or Six Sigma is that
A. reengineering is...
Which one of the following statements about Six Sigma quality programs is true?
Which one of the following statements about Six Sigma quality programs is true?
A. While Six Sigma programs often improve the efficiency of numerous...
The statistical thinking underlying Six Sigma is based on the following three principles:
The statistical thinking underlying Six Sigma is based on the following three principles:
A. All activities can be controlled, employee empowerment...
Six Sigma's DMADV process of define, measure, analyze, design and verify is a particularly good vehicle for
Six Sigma's DMADV process of define, measure, analyze, design and verify is a particularly good vehicle for
A. improving performance when there are...
The Six Sigma process of define, measure, analyze, improve, and control (DMAIC) is
The Six Sigma process of define, measure, analyze, improve, and control (DMAIC) is
A. an improvement system for existing processes falling below...
Six Sigma processes
Six Sigma processes
A. are based on three principles: (1) all work is a statistically controllable process; (2) no well-controlled process allows...
Six Sigma quality control
Six Sigma quality control
A. is a strategy-implementer's best, most reliable tool for simultaneously achieving top-notch product quality and low...
Which one of the following statements about total quality management (TQM) is false?
Which one of the following statements about total quality management (TQM) is false?
A. TQM aims at instilling enthusiasm and commitment to doing...
Total quality management (TQM) programs
Total quality management (TQM) programs
A. deal exclusively with procedures to achieve defect-free manufacturing and assembly.
B. nearly always contribute...
Total quality management (TQM) emphasizes all but which one of the following?
Total quality management (TQM) emphasizes all but which one of the following?
A. 100% accuracy in performing tasks
B. Continuous improvement in all...
Total quality management (TQM)
Total quality management (TQM)
A. is a philosophy of managing a set of business practices that emphasizes continuous improvement in all phases of...
Reengineering how a firm performs a business process
Reengineering how a firm performs a business process
A. is a tool for pulling the pieces of strategy-critical processes out of different departments...
Business process reengineering is a tool for
Business process reengineering is a tool for
A. expediting the redesign of existing products and shortening the design-to-market cycle.
B. pulling...
Because functional organization structures often result in pieces of strategically relevant activities and capabilities being scattered across many different functional departments, companies have found that
Because functional organization structures often result in pieces of strategically relevant activities and capabilities being scattered across many...
Which of the following is not a tool that managers can use to promote operating excellence and further the cause of good strategy execution?
Which of the following is not a tool that managers can use to promote operating excellence and further the cause of good strategy execution?
A. Benchmarking...
Which one of the following is not a tool that company managers can use to promote operating excellence in performing value chain activities?
Which one of the following is not a tool that company managers can use to promote operating excellence in performing value chain activities?
A. Benchmarking
B....
The backbone of identifying, studying, and implementing best practices is
The backbone of identifying, studying, and implementing best practices is
A. business process reengineering.
B. a corporate culture that has a core...
The idea behind benchmarking and best practices is to
The idea behind benchmarking and best practices is to
A. identify which companies are the best performers of a strategically-relevant activity and...
A "best practice" refers to
A "best practice" refers to
A. a policy or procedure that is unusually effective.
B. a technique for performing an activity or business process that...
Company managers can significantly advance the cause of superior strategy execution by
Company managers can significantly advance the cause of superior strategy execution by
A. using various process management tools to drive continuous...
Which one of the following is not a benefit of prescribing policies and operating procedures to aid management's task of implementing strategy?
Which one of the following is not a benefit of prescribing policies and operating procedures to aid management's task of implementing strategy?
A....
A useful guideline in designing strategy-facilitating policies and operating procedures is
A useful guideline in designing strategy-facilitating policies and operating procedures is
A. to prescribe enough policies to give organizational...
Prescribing new policies and operating procedures can aid the task of implementing strategy
Prescribing new policies and operating procedures can aid the task of implementing strategy
A. provided they promote greater use of and commitment...
Prescribing policies and operating procedures aids the task of implementing strategy by
Prescribing policies and operating procedures aids the task of implementing strategy by
A. helping ensure that worker eligibility for incentive bonuses...
Visible actions to reallocate operating funds and move people into different organizational units
Visible actions to reallocate operating funds and move people into different organizational units
A. can be dysfunctional in trying to implement...
New strategies often entail budget reallocations because
New strategies often entail budget reallocations because
A. revamping the performance of value chain activities can be costly.
B. the accompanying...
From a strategy-implementing/strategy-executing perspective, budget allocations should
From a strategy-implementing/strategy-executing perspective, budget allocations should
A. primarily be based on the number of new strategic initiatives...
Managers charged with implementing and executing strategy need to be deeply involved in the budgeting and resource allocation process because
Managers charged with implementing and executing strategy need to be deeply involved in the budgeting and resource allocation process because
A. too...
A company's ability to marshal adequate resources in support of new strategic initiatives and steer them to the appropriate organizational units is important to the strategy execution process because
A company's ability to marshal adequate resources in support of new strategic initiatives and steer them to the appropriate organizational units is...
Performance-based compensation systems
Performance-based compensation systems
A) have to be used cautiously and sometimes toned down in certain foreign countries, because incentive compensation...
The guidelines for designing an incentive compensation system that will help drive successful strategy execution include
The guidelines for designing an incentive compensation system that will help drive successful strategy execution include
A) making the payoff for...
Which of the following is not a desirable feature of a well-designed, strategy-supportive compensation and reward system?
Which of the following is not a desirable feature of a well-designed, strategy-supportive compensation and reward system?
A) Administering the reward...
Which of the following is the most important aspect of developing a strategy-supportive reward structure?
Which of the following is the most important aspect of developing a strategy-supportive reward structure?
A) Motivating organizational units and individuals...
Motivational and incentive compensation practices that contribute to high levels of employee performance typically
Motivational and incentive compensation practices that contribute to high levels of employee performance typically
A) entail paying the highest wages...
Which of the following statements regarding the strategy-executing role of internal support systems and information systems is inaccurate?
Which of the following statements regarding the strategy-executing role of internal support systems and information systems is inaccurate?
A) State-of-the-art...
Total quality management (TQM) involves managing company operations in a manner calculated to
Total quality management (TQM) involves managing company operations in a manner calculated to
A) identify and implement the best practice is for...
Identifying and adopting best practices
Identifying and adopting best practices
A) starts with benchmarking how well a company performs specific tasks and activities against best-in-industry...
The managerial task of creating strategy-supportive policies and procedures
The managerial task of creating strategy-supportive policies and procedures
A) generally entails having many policies rather than few policies (because...
Changes in strategy often entail budget reallocations because
Changes in strategy often entail budget reallocations because
A) more money will be needed to fund the new strategy initiatives.
B) the policy revisions...
The use of state-of-the-art information and operating systems aid the task of implementing and executing strategy because:
The use of state-of-the-art information and operating systems aid the task of implementing and executing strategy because:
A) such support systems...
Which of the following motivational practices is least likely to be effective in spurring stronger employee commitment to good strategy execution?
Which of the following motivational practices is least likely to be effective in spurring stronger employee commitment to good strategy execution?
A)...
Enlisting employees' sustained and energetic commitment to good strategy execution and achievement of the targeted strategic and financial objectives is best done by
Enlisting employees' sustained and energetic commitment to good strategy execution and achievement of the targeted strategic and financial objectives...
A well-designed reward system
A well-designed reward system
A) makes strategically relevant measures of performance the dominant basis for incentive compensation.
B) should strive...
From a strategy-implementing/strategy-executing perspective, which one of the following is not a benefit of installing well conceived state-of-the-art information and operating systems?
From a strategy-implementing/strategy-executing perspective, which one of the following is not a benefit of installing well conceived state-of-the-art...
Building a total quality culture and realizing full value from TQM or Six Sigma initiatives does not entail which one of the following?
Building a total quality culture and realizing full value from TQM or Six Sigma initiatives does not entail which one of the following?
A) Visible,...
Six Sigma's DMAIC process is a particularly good vehicle for
Six Sigma's DMAIC process is a particularly good vehicle for
A) improving performance when there are small variations in how well an activity is...
Which one of the following statements about total quality management (TQM) is false?
Which one of the following statements about total quality management (TQM) is false?
A) TQM aims at instilling enthusiasm and commitment to doing...
Which of the following is not a tool that managers can use to promote operating excellence and further the cause of good strategy execution?
Which of the following is not a tool that managers can use to promote operating excellence and further the cause of good strategy execution?
A) Benchmarking...
Which one of the following is false when it comes to designing strategy-facilitating policies and operating procedures?
Which one of the following is false when it comes to designing strategy-facilitating policies and operating procedures?
A) More policies/procedures...
From a strategy-implementing/strategy-executing perspective, budget allocations should
From a strategy-implementing/strategy-executing perspective, budget allocations should
A) primarily be based on creating more core competencies than...
Which one of the following is not a valid strategy-related reason why managers need to be deeply involved in the budgeting and resource allocation process?
Which one of the following is not a valid strategy-related reason why managers need to be deeply involved in the budgeting and resource allocation process?
A)...
Using benchmarking and best practices as a means of achieving operating excellence
Using benchmarking and best practices as a means of achieving operating excellence
A) is a four-step process that entails (1) benchmarking how well...
Which of the following is not characteristic of a compensation and reward system designed to help drive successful strategy execution?
Which of the following is not characteristic of a compensation and reward system designed to help drive successful strategy execution?
A) Making...
Management's most powerful tool for mobilizing employee commitment to competent strategy execution and operating excellence is
Management's most powerful tool for mobilizing employee commitment to competent strategy execution and operating excellence is
A) total quality...
The use of state-of-the-art information and operating systems
The use of state-of-the-art information and operating systems
A) not only enable better strategy execution but also strengthen organizational capabilities...
Six Sigma quality program
Six Sigma quality program
A) is a tool that is superior to TQM in achieving top-notch quality in manufacturing a product.
B) consists of a disciplined,...
Total quality management (TQM)
Total quality management (TQM)
A) is a philosophy of managing that involves convincing employees that superior product quality is the most reliable...
Business process reengineering is a tool for
Business process reengineering is a tool for
A) remodeling and refreshing a strategy-critical core competence.
B) involves radically redesigning and...
Which of the nonmonetary rewards helps ensure that people in positions of responsibility have knowledge specific to the business, technology, and operations they are managing?
Which of the nonmonetary rewards helps ensure that people in positions of responsibility have knowledge specific to the business, technology, and operations...
A "best practice"
A "best practice"
A) refers to the lowest-cost procedure for performing a specific task or activity.
B) refers to performing strategy-critical activities...
Prescribing policies and operating procedures aid the task of implementing strategy by
Prescribing policies and operating procedures aid the task of implementing strategy by
A) helping empower product champions and work teams.
B) paving...
From a strategy-implementing/strategy-executing perspective, a company's operating budget should
From a strategy-implementing/strategy-executing perspective, a company's operating budget should
A) primarily be based on creating more core competencies...
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